MINDBODY Status Dashboard

Here you’ll find up-to-the-minute performance updates for MINDBODY’s client sites, online services, and mobile apps. If MINDBODY is experiencing performance issues in any of these areas, it will be noted here.

For other information or to report a problem, please visit our Help Suite. There you can also find contact information for MINDBODY’s worldwide technical support teams.

All systems operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

All Systems Operational
Client Sites Operational
API Operational
Express App Operational
MINDBODY app Operational
Connect Workplace Operational
MINDBODY Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
Average Page Load Times
Fetching
Past Incidents
Jul 29, 2016
Completed - The scheduled maintenance has been completed.
Jul 29, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 08:00 PDT
Scheduled - This week, we will be conducting planned maintenance either Thursday or Friday 07-28-2016, depending on your time zone. The maintenance windows will vary by region:

- Asia and Pacific region - Maintenance will occur between 8:00AM - 10:00AM PST (GMT-8) and again from 10:00PM - 2:00AM PST (GMT-8)

- European and Middle East region - Maintenance will occur between 3:00PM - 5:00PM PST (GMT-8) again from 10:00PM - 2:00AM PST (GMT-8)

- For all other clients, there will only be a single maintenance window between 10:00PM - 2:00AM PST (GMT-8).

During this time, you may experience several short service interruptions

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Jul 26, 08:43 PDT
Jul 27, 2016
Completed - The scheduled maintenance has been completed.
Jul 27, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 22:30 PDT
Scheduled - We are conducting a brief unplanned maintenance to correct an issue currently affecting our North, Central, and South America customers. We anticipate the maintenance will last less than 30 minutes however customers in those regions will experience a brief period that their client sites will be unavailable.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Jul 26, 22:25 PDT
Jul 26, 2016
Resolved - This incident has been resolved.
Jul 26, 19:29 PDT
Investigating - Some MINDBODY subscribers are reporting problems connecting to their sites. We are working to diagnose the problem and restore systems to full functionality as soon as possible.
Jul 26, 18:46 PDT
Jul 25, 2016

No incidents reported.

Jul 24, 2016

No incidents reported.

Jul 23, 2016

No incidents reported.

Jul 22, 2016

No incidents reported.

Jul 21, 2016

No incidents reported.

Jul 20, 2016

No incidents reported.

Jul 19, 2016

No incidents reported.

Jul 18, 2016

No incidents reported.

Jul 17, 2016

No incidents reported.

Jul 16, 2016

No incidents reported.

Jul 15, 2016
Resolved - This incident has been resolved.
Jul 15, 11:00 PDT
Investigating - Our live chat provider is experiencing technical issues, and unable to provide live chat for support. Our MINDBODY support center is available by clicking help on your system. Telephone support is unaffected. We apologise for the inconvenience, and will update this page once the live chat feature is resolved.
Jul 15, 02:05 PDT
Completed - The scheduled maintenance has been completed.
Jul 15, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 22:00 PDT
Scheduled - This week, we will be conducting planned maintenance either Thursday or Friday 07-14-2016, depending on your time zone. We have scheduled this maintenance to occur between 10:00PM - 2:00AM PST (GMT-8). During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Jul 5, 10:28 PDT