MINDBODY Status Dashboard

Here you’ll find up-to-the-minute performance updates for MINDBODY’s client sites, online services, and mobile apps. If MINDBODY is experiencing performance issues in any of these areas, it will be noted here.

For other information or to report a problem, please visit our Help Suite. There you can also find contact information for MINDBODY’s worldwide technical support teams.

All systems operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

All Systems Operational
Client Sites Operational
API Operational
Express App Operational
Connect App Operational
Connect Workplace Operational
MINDBODY Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
Average Page Load Times
Fetching
Past Incidents
Apr 1, 2015

No incidents reported today.

Mar 31, 2015
Resolved - Credit card services have been restored for MINDBODY subscribers using Transfirst.
Mar 31, 06:37 PDT
Identified - TransFirst has identified the issue and are working to restore service
Mar 31, 06:28 PDT
Investigating - TransFirst is experiencing a system interruption We are working with the processor to restore full functionality as soon as possible. This is affecting US CUSTOMERS ONLY
Mar 31, 05:59 PDT
Mar 30, 2015

No incidents reported.

Mar 29, 2015

No incidents reported.

Mar 28, 2015

No incidents reported.

Mar 27, 2015
Completed - The scheduled maintenance has been completed.
Mar 27, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 09:00 PDT
Scheduled - This week, we will be conducting planned maintenance either Thursday or Friday (March 26 or 27), depending on your time zone. This work is scheduled to occur during the least impactful time in your day - late at night or early morning. During this time, you may experience 1-2 short service interruptions of up to 5 minutes in duration.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Mar 23, 14:54 PDT
Mar 25, 2015

No incidents reported.

Mar 24, 2015
Completed - The scheduled maintenance has been completed.
Mar 24, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 21:00 PDT
Scheduled - We will be conducting planned maintenance Tuesday March 24. We have scheduled this maintenance to occur between 9:00PM - 11:00PM PST (GMT-8). During this time, you may experience 1 short service interruption of up to 10 minutes in duration.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Mar 24, 18:19 PDT
Resolved - Our earlier issues with site slowness are now resolved. All systems have been restored to full functionality. If you are still experiencing related problems, please visit our Troubleshooting Guide: https://support.mindbodyonline.com/entries/21060447-Site-Performance-Troubleshooting-Guide
Mar 24, 12:28 PDT
Update - A small amount of MINDBODY subscribers are still experiencing site slowness. We have identified the issue and are working to restore systems to full functionality as soon as possible. Thank you for your patience.
Mar 24, 11:56 PDT
Update - Some MINDBODY subscribers are experiencing site slowness. We have identified the issue and are working to restore systems to full functionality as soon as possible. Sites are continuing to come back online now. Thank you for your patience while we resolve this issue.
Mar 24, 08:51 PDT
Update - Some MINDBODY subscribers are experiencing site slowness. We have identified the issue and are working to restore systems to full functionality as soon as possible. Sites are coming back online now, and full service will be restored as soon as possible. Thank you for your patience while we resolve this issue.
Mar 24, 08:17 PDT
Update - Some MINDBODY subscribers are experiencing site slowness. We are working to restore systems to full functionality as soon as possible. Thank you for your patience while we resolve this issue.
Mar 24, 07:37 PDT
Identified - Some clients are experiencing site slowness, Our engineering team are working quickly to resolve this problem, We would like apologise for the disruption in service and assure you that we are actively working to restore normal service. Thank you for your patience while we resolve this issue.
Mar 24, 06:41 PDT
Mar 23, 2015
Completed - The scheduled maintenance has been completed.
Mar 23, 23:00 PDT
Update - The maintenance window has been extended until 11:00PM PST to complete the work.
Mar 23, 21:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 21:00 PDT
Scheduled - This week, we will be conducting planned maintenance Monday (March 23). We have scheduled this maintenance to occur between 9:00PM - 10:00PM PST (GMT-8). During this time, you may experience 1-2 short service interruptions of up to 5 minutes in duration.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Mar 23, 15:20 PDT
Mar 22, 2015

No incidents reported.

Mar 21, 2015

No incidents reported.

Mar 20, 2015
Completed - The scheduled maintenance has been completed.
Mar 20, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 21:00 PDT
Scheduled - This week, we will be conducting planned maintenance either Thursday or Friday (March 19 or 20), depending on your time zone. We have scheduled this maintenance to occur between 9:00PM - 2:00AM PST (GMT-8). During this time, you may experience 1-2 short service interruptions of up to 10 minutes in duration.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Mar 17, 10:47 PDT
Mar 18, 2015

No incidents reported.