MINDBODY Status Dashboard

Here you’ll find up-to-the-minute performance updates for MINDBODY’s client sites, online services, and mobile apps. If MINDBODY is experiencing performance issues in any of these areas, it will be noted here.

For other information or to report a problem, please visit our Help Suite. There you can also find contact information for MINDBODY’s worldwide technical support teams.

All systems operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

All Systems Operational
Client Sites Operational
API Operational
Express App Operational
MINDBODY app Operational
Connect Workplace Operational
MINDBODY Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
Planned Maintenance Feb 11, 22:00 - Feb 12, 02:00 PST
This week, we will be conducting planned maintenance either Thursday or Friday 02-11-2016, depending on your time zone. We have scheduled this maintenance to occur between 10:00PM - 2:00AM PST (GMT-8). During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Posted on Feb 1, 12:48 PST
System Metrics Month Week Day
Average Page Load Times
Fetching
Past Incidents
Feb 8, 2016

No incidents reported today.

Feb 7, 2016

No incidents reported.

Feb 6, 2016

No incidents reported.

Feb 5, 2016
Completed - The scheduled maintenance has been completed.
Feb 5, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 22:00 PST
Scheduled - This week, we will be conducting planned maintenance either Thursday or Friday 02-04-2016, depending on your time zone. We have scheduled this maintenance to occur between 10:00PM - 2:00AM PST (GMT-8). During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Feb 1, 12:47 PST
Feb 3, 2016

No incidents reported.

Feb 2, 2016

No incidents reported.

Feb 1, 2016

No incidents reported.

Jan 31, 2016

No incidents reported.

Jan 30, 2016

No incidents reported.

Jan 29, 2016
Completed - The scheduled maintenance has been completed.
Jan 29, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 08:00 PST
Scheduled - This week, we will be conducting planned maintenance either Thursday or Friday 01-28-2016, depending on your time zone. This work is scheduled to occur during the least impactful time in your day - late at night or early morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Jan 25, 11:17 PST
Jan 28, 2016
Resolved - We thank you for your patience whilst we worked to resolve this issue. All batch services have returned to normal.
Jan 28, 10:40 PST
Update - We continue to monitor the batching processes for approved transactions. Clients on the East coast are nearing completion and our West coast customers are close behind, we estimate complete resolution in the next 90 to 120 minutes.

We thank you for your patience whilst we resolve this issue.
Jan 28, 08:27 PST
Monitoring - Some MINDBODY subscribers are experiencing a delay with the batching process for approved transactions. We expect the batching process to be completed soon and we are monitoring these processes closely.
Jan 28, 07:26 PST
Resolved - Our earlier issues with client sites are now resolved. All systems have been restored to full functionality. If you are still experiencing related problems, please visit our Troubleshooting Guide: https://support.mindbodyonline.com/entries/21060447-Site-Performance-Troubleshooting-Guide
Jan 28, 00:54 PST
Investigating - Some MINDBODY subscribers are reporting problems connecting to their sites. We are working to diagnose the problem and restore systems to full functionality as soon as possible.
Jan 28, 00:38 PST
Jan 27, 2016

No incidents reported.

Jan 26, 2016

No incidents reported.

Jan 25, 2016

No incidents reported.