MINDBODY Status Dashboard

Here you’ll find up-to-the-minute performance updates for MINDBODY’s client sites, online services, and mobile apps. If MINDBODY is experiencing performance issues in any of these areas, it will be noted here.

For other information or to report a problem, please visit our Help Suite. There you can also find contact information for MINDBODY’s worldwide technical support teams.

All systems operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

All Systems Operational
Client Sites Operational
API Operational
Express App Operational
MINDBODY app Operational
Connect Workplace Operational
MINDBODY Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
Planned Maintenance Aug 25, 08:00 - Aug 26, 02:00 PDT
This week, we will be conducting planned maintenance either Thursday or Friday 08-25-2016, depending on your time zone. This work is scheduled to occur during the least impactful time in your day - late at night or early morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Posted on Aug 22, 11:20 PDT
System Metrics Month Week Day
Average Page Load Times
Fetching
Past Incidents
Aug 24, 2016

No incidents reported today.

Aug 23, 2016

No incidents reported.

Aug 22, 2016
Resolved - This incident has been resolved.
Aug 22, 09:58 PDT
Identified - Some MINDBODY subscribers are reporting slow connection issues and/or problems connecting to their sites. We are working to diagnose the problem and restore systems to full functionality as soon as possible.
Aug 22, 08:57 PDT
Aug 21, 2016
Resolved - This incident has been resolved.
Aug 21, 20:34 PDT
Investigating - Some MINDBODY subscribers are reporting slow connection issues or problems connecting to their sites. We are working to diagnose the problem and restore systems to full functionality as soon as possible.
Aug 21, 19:00 PDT
Aug 20, 2016

No incidents reported.

Aug 19, 2016
Resolved - Our earlier issues with connecting to sites is now resolved. All systems have been restored to full functionality. If you are still experiencing related problems, please visit our Troubleshooting Guide: https://support.mindbodyonline.com/hc/en-us/articles/217451777
Aug 19, 11:54 PDT
Update - The issue appears to be intermittent at this time. www.mindbodyonline.com is also affected, but sites may be accessible from https://clients.mindbodyonline.com/launch.
Our teams continue to diagnose the problem and restore systems to full functionality as soon as possible.
Aug 19, 11:11 PDT
Investigating - Some MINDBODY subscribers are reporting problems connecting to their sites. We are working to diagnose the problem and restore systems to full functionality as soon as possible.
Aug 19, 10:16 PDT
Completed - The scheduled maintenance has been completed.
Aug 19, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 22:01 PDT
Scheduled - This week, we will be conducting planned maintenance either Thursday or Friday 08-18-2016, depending on your time zone. We have scheduled this maintenance to occur between 10:00PM - 2:00AM PST (GMT-8). During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Aug 15, 10:29 PDT
Aug 17, 2016

No incidents reported.

Aug 16, 2016
Resolved - This incident has been resolved.
Aug 16, 12:53 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 16, 12:10 PDT
Identified - MINDBODY subscribers are seeing error messages when logging in. We are working to restore systems to full functionality as soon as possible.
Aug 16, 11:41 PDT
Aug 15, 2016

No incidents reported.

Aug 14, 2016

No incidents reported.

Aug 13, 2016

No incidents reported.

Aug 12, 2016
Completed - The scheduled maintenance has been completed.
Aug 12, 02:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 22:01 PDT
Scheduled - This week, we will be conducting planned maintenance either Thursday or Friday 08-11-2016, depending on your time zone. We have scheduled this maintenance to occur between 10:00PM - 2:00AM PST (GMT-8). During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Aug 1, 18:19 PDT
Aug 10, 2016

No incidents reported.