Twilio has confirmed Mindbody subscribers are not affected by this ongoing incident. We appreciate your patience during this incident.
Posted Sep 21, 2020 - 19:02 PDT
Vendor Twilio has identified the issue and is working towards implementing a fix to resolve the 2-Way SMS notifications not delivering. We will continue to provide updates as we receive them from Twilio.
Posted Sep 21, 2020 - 18:26 PDT
2-way SMS notifications are appearing as "SENT", but are not being delivered. Our vendor Twilio is investigating the issue and are working to resolve it.