All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for Mindbody, Booker, and FitMetrix studios, online services, and mobile apps. If Mindbody, Booker, or Fitmetrix is experiencing performance issues in any of these areas, it will be noted here.


To get real-time answers to frequently asked questions about your Mindbody, Booker, or FitMetrix software, you can search our extensive Knowledge Base, or to report a problem, please visit our Contact Support Form. There you can also find contact information for Mindbody’s worldwide technical support team.

If all systems are listed as operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

Mindbody Operational
Mindbody Web Software - Asia Pacific Operational
Mindbody Web Software - Europe, Middle East, and Africa Operational
Mindbody Web Software - North, Central, and South America Operational
Mindbody API Operational
Mindbody Payment Processing Operational
Mindbody Business App Operational
Mindbody App Operational
Mindbody Branded App Operational
Mindbody Class Check-In App Operational
Mindbody Webhooks Operational
Mindbody Branded Web Operational
Mindbody Consumer Web ? Operational
Mindbody Corporate Tools Operational
Mindbody Website Operational
Mindbody Video - Virtual Wellness Platform Operational
Booker Operational
Booker Web Software Operational
Booker API Operational
Booker Mobile App Operational
Booker Branded App Operational
Booker Payment Processing Operational
Booker Online Booking Operational
Booker Reservationist Booking Operational
FitMetrix Operational
FitMetrix Web Software Operational
FitMetrix API Operational
FitMetrix Branded Mobile App Operational
FitMetrix Admin Portal Operational
FitMetrix Trainer Portal Operational
FitMetrix In-Studio Solutions Operational
FitMetrix Webhooks Operational
Insights Operational
Marketing Suite ? Operational
Messenger[ai] ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 23, 2024

No incidents reported today.

Oct 22, 2024

No incidents reported.

Oct 21, 2024
Booker Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 21:30 PDT
Scheduled - We’ve scheduled Booker maintenance on Sunday, October 20, 2024, from 09:30 PM to Monday, October 21, 2024, 02:00 AM Pacific Daylight Time. There may be interruptions to all Booker services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Oct 15, 00:32 PDT
Branded Web Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 21:00 PDT
Scheduled - We’ve scheduled maintenance for Saturday, October 20, 2024, from 09:00 PM to Sunday, October 20, 2024, 12:00 AM Pacific Daylight Time.

During the maintenance, Mindbody consumers and customers will be unable to access Branded Web widgets and the Branded Web administration portal. Thank you for your patience while we work to keep things smooth, safe, and quick—thanks for bearing with us!
Oct 20, 16:53 PDT
Oct 20, 2024
Mindbody Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 21:00 PDT
Scheduled - We’ve scheduled maintenance on Saturday, October 19, 2024, from 09:00 PM to Sunday, October 20, 2024, 1:00 AM Pacific Daylight Time. During the start of maintenance, Mindbody consumers and customers will be unable to access Branded Web widgets. Otherwise, there may be interruptions to all Mindbody services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Oct 15, 00:30 PDT
Oct 19, 2024
Mindbody Planned Regional Maintenance - North, Central, and South America
Completed - The scheduled maintenance has been completed.
Oct 19, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 22:00 PDT
Scheduled - This week, we’ll be conducting planned maintenance for Mindbody customers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Oct 15, 00:27 PDT
Oct 18, 2024
Mindbody Planned Regional Maintenance - Europe, Middle East, and Africa
Completed - The scheduled maintenance has been completed.
Oct 18, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 15:00 PDT
Scheduled - This week, we’ll be conducting planned maintenance for Mindbody customers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Oct 15, 00:27 PDT
Mindbody Planned Regional Maintenance - Asia Pacific
Completed - The scheduled maintenance has been completed.
Oct 18, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 08:00 PDT
Scheduled - This week, we’ll be conducting planned maintenance for Mindbody customers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Oct 15, 00:26 PDT
Oct 17, 2024

No incidents reported.

Oct 16, 2024
Mindbody Web Software - Lead Management
Resolved - Our engineering team has implemented a fix and the previous issues impacting Lead Management have been fixed. Thank you for your patience while we worked to restore services.
Oct 16, 12:55 PDT
Investigating - We are investigating an issue impacting Lead Management within the Mindbody Web Software. Mindbody customers on the Ultimate subscription tier are experiencing a blank page when opening the lead management and sales funnel analytics report. We apologize for the inconvenience while we work to restore services. Our next update will be at 2:00PM PDT.
Oct 16, 12:07 PDT
Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

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