All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for Mindbody, Booker, and FitMetrix studios, online services, and mobile apps. If Mindbody, Booker, or Fitmetrix is experiencing performance issues in any of these areas, it will be noted here.


To get real-time answers to frequently asked questions about your Mindbody, Booker, or FitMetrix software, you can search our extensive Knowledge Base, or to report a problem, please visit our Contact Support Form. There you can also find contact information for Mindbody’s worldwide technical support team.

If all systems are listed as operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

Mindbody Operational
Mindbody Web Software - Asia Pacific Operational
Mindbody Web Software - Europe, Middle East, and Africa Operational
Mindbody Web Software - North, Central, and South America Operational
Mindbody API Operational
Mindbody Payment Processing Operational
Mindbody Business App Operational
Mindbody App Operational
Mindbody Branded App Operational
Mindbody Class Check-In App Operational
Mindbody Webhooks Operational
Mindbody Branded Web Operational
Mindbody Consumer Web ? Operational
Mindbody Corporate Tools Operational
Mindbody Website Operational
Mindbody Video - Virtual Wellness Platform Operational
Booker Operational
Booker Web Software Operational
Booker API Operational
Booker Mobile App Operational
Booker Branded App Operational
Booker Payment Processing Operational
Booker Online Booking Operational
Booker Reservationist Booking Operational
FitMetrix Operational
FitMetrix Web Software Operational
FitMetrix API Operational
FitMetrix Branded Mobile App Operational
FitMetrix Admin Portal Operational
FitMetrix Trainer Portal Operational
FitMetrix In-Studio Solutions Operational
FitMetrix Webhooks Operational
Insights Operational
Marketing Suite ? Operational
Messenger[ai] ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Mindbody Planned Regional Maintenance - North, Central, and South America Apr 25, 2025 22:00 - Apr 26, 2025 02:00 PDT

Scheduled - This week, we’ll be conducting planned maintenance for Mindbody customers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.

Apr 17, 2025 - 12:20 PDT

Marketing Suite Maintenance Apr 26, 2025 20:00-22:00 PDT

We’ve scheduled maintenance on Saturday, April 26, 2025, from 8:00 PM to 10:00 PM Pacific Time. During the maintenance, Marketing Suite will be temporarily unavailable. We expect downtime to be minimal, and all services will resume automatically once the maintenance is complete. Any communications that were scheduled during that period will be queued and sent when Marketing Suite service resumes.
Posted on Apr 24, 2025 - 15:54 PDT

Planned Maintenance Apr 26, 2025 22:00 - Apr 27, 2025 02:00 PDT

We’ve scheduled maintenance on Saturday, April 26, 2025, from 10:00 PM to Sunday, April 27, 2025, 2:00 AM Pacific Time. During the start of maintenance, Marketing Suite will be temporarily unavailable. We expect downtime to be minimal, and all services will resume automatically once the migration is complete. Any communications that were scheduled during that period will be queued and sent when service resumes.

Otherwise, there may be interruptions to all Mindbody services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.

Posted on Apr 17, 2025 - 12:16 PDT

Booker Planned Maintenance Apr 27, 2025 21:30 - Apr 28, 2025 02:00 PDT

We’ve scheduled Booker maintenance on Sunday, April 27, 2025, from 09:30 PM to Monday, April 28, 2025, 02:00 AM Pacific Time. There may be interruptions to all Booker services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.

Posted on Apr 17, 2025 - 12:21 PDT

Marketing Suite Maintenance Apr 29, 2025 20:00-21:30 PDT

We’ve scheduled maintenance on Tuesday, April 29, 2025, from 8:00 PM to 9:30 PM Pacific Time. During the maintenance, Marketing Suite will be temporarily unavailable. We expect downtime to be minimal, and all services will resume automatically once the maintenance is complete. Any communications that were scheduled during that period will be queued and sent when Marketing Suite service resumes.
Posted on Apr 17, 2025 - 12:10 PDT
Apr 25, 2025
Completed - The scheduled maintenance has been completed.
Apr 25, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 15:00 PDT
Scheduled - This week, we’ll be conducting planned maintenance for Mindbody customers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.

Apr 17, 12:19 PDT
Completed - The scheduled maintenance has been completed.
Apr 25, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 08:00 PDT
Scheduled - This week, we’ll be conducting planned maintenance for Mindbody customers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.

Apr 17, 12:18 PDT
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025
Completed - The scheduled maintenance has been completed.
Apr 22, 22:21 PDT
Update - We have extended the scheduled maintenance by an additional hour. During the maintenance, Marketing Suite will be temporarily unavailable. All services will resume automatically once the maintenance is completed. Any communications scheduled during the maintenance will be queued and sent when Marketing Suite services resume.
Apr 22, 21:24 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 20:00 PDT
Scheduled - We’ve scheduled maintenance on Tuesday, April 22, 2025, from 8:00 PM to 9:30 PM Pacific Time. During the maintenance, Marketing Suite will be temporarily unavailable. We expect downtime to be minimal, and all services will resume automatically once the migration is complete. Any communications that were scheduled during that period will be queued and sent when service resumes.
Apr 17, 12:07 PDT
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.