Mindbody Status

All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for Mindbody, Booker, and FitMetrix studios, online services, and mobile apps. If Mindbody, Booker, or Fitmetrix is experiencing performance issues in any of these areas, it will be noted here.

To get real-time answers to frequently asked questions about your Mindbody, Booker, or FitMetrix software, you can search our extensive Knowledge Base, or to report a problem, please visit our Contact Support Form. There you can also find contact information for Mindbody’s worldwide technical support team.

If all systems are listed as operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

Mindbody Operational

Mindbody Web Software - Asia Pacific Operational

Mindbody Web Software - Europe, Middle East, and Africa Operational

Mindbody Web Software - North, Central, and South America Operational

Mindbody API Operational

Mindbody Payment Processing Operational

Mindbody Business App Operational

Mindbody App Operational

Mindbody Branded App Operational

Mindbody Class Check-In App Operational

Mindbody Webhooks Operational

Mindbody Branded Web Operational

Mindbody Consumer Web Operational

Mindbody Corporate Tools Operational

Mindbody Website Operational

Mindbody Video - Virtual Wellness Platform Operational

Booker Operational

Booker Web Software Operational

Booker API Operational

Booker Mobile App Operational

Booker Branded App Operational

Booker Payment Processing Operational

Booker Online Booking Operational

Booker Reservationist Booking Operational

FitMetrix Operational

FitMetrix Web Software Operational

FitMetrix API Operational

FitMetrix Branded Mobile App Operational

FitMetrix Admin Portal Operational

FitMetrix Trainer Portal Operational

FitMetrix In-Studio Solutions Operational

FitMetrix Webhooks Operational

Insights Operational

Marketing Suite Operational

Messenger[ai] Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 29, 2024

No incidents reported today.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

Branded Mobile App

Resolved - Our engineering teams have implemented a fix and Branded Mobile App has been restored. Thank you for your patience while we worked to restore services.
Oct 25, 14:10 PDT

Investigating - We are investigating an issue impacting Branded Mobile App. Mindbody customers are experiencing errors when attempting to load a Branded Mobile App on Android and iOS. Thank you for your patience while we work to restore services. Our next update will be at 3:00PM PDT.
Oct 25, 13:52 PDT

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

Booker Planned Maintenance

Completed - The scheduled maintenance has been completed.
Oct 21, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 21:30 PDT

Scheduled - We’ve scheduled Booker maintenance on Sunday, October 20, 2024, from 09:30 PM to Monday, October 21, 2024, 02:00 AM Pacific Daylight Time. There may be interruptions to all Booker services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Oct 15, 00:32 PDT

Branded Web Maintenance

Completed - The scheduled maintenance has been completed.
Oct 21, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 21:00 PDT

Scheduled - We’ve scheduled maintenance for Saturday, October 20, 2024, from 09:00 PM to Sunday, October 20, 2024, 12:00 AM Pacific Daylight Time.

During the maintenance, Mindbody consumers and customers will be unable to access Branded Web widgets and the Branded Web administration portal. Thank you for your patience while we work to keep things smooth, safe, and quick—thanks for bearing with us!
Oct 20, 16:53 PDT

Oct 20, 2024

Mindbody Planned Maintenance

Completed - The scheduled maintenance has been completed.
Oct 20, 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 21:00 PDT

Scheduled - We’ve scheduled maintenance on Saturday, October 19, 2024, from 09:00 PM to Sunday, October 20, 2024, 1:00 AM Pacific Daylight Time. During the start of maintenance, Mindbody consumers and customers will be unable to access Branded Web widgets. Otherwise, there may be interruptions to all Mindbody services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Oct 15, 00:30 PDT

Oct 19, 2024

Mindbody Planned Regional Maintenance - North, Central, and South America

Completed - The scheduled maintenance has been completed.
Oct 19, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 22:00 PDT

Scheduled - This week, we’ll be conducting planned maintenance for Mindbody customers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Oct 15, 00:27 PDT

Oct 18, 2024

Mindbody Planned Regional Maintenance - Europe, Middle East, and Africa

Completed - The scheduled maintenance has been completed.
Oct 18, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 15:00 PDT

Mindbody Planned Regional Maintenance - Asia Pacific

Completed - The scheduled maintenance has been completed.
Oct 18, 10:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 08:00 PDT

Oct 17, 2024

No incidents reported.

Oct 16, 2024

Mindbody Web Software - Lead Management

Resolved - Our engineering team has implemented a fix and the previous issues impacting Lead Management have been fixed. Thank you for your patience while we worked to restore services.
Oct 16, 12:55 PDT

Investigating - We are investigating an issue impacting Lead Management within the Mindbody Web Software. Mindbody customers on the Ultimate subscription tier are experiencing a blank page when opening the lead management and sales funnel analytics report. We apologize for the inconvenience while we work to restore services. Our next update will be at 2:00PM PDT.
Oct 16, 12:07 PDT

Oct 15, 2024

No incidents reported.