All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for Mindbody, Booker, and FitMetrix studios, online services, and mobile apps. If Mindbody, Booker, or Fitmetrix is experiencing performance issues in any of these areas, it will be noted here.


To get real-time answers to frequently asked questions about your Mindbody, Booker, or FitMetrix software, you can search our extensive Knowledge Base, or to report a problem, please visit our Contact Support Form. There you can also find contact information for Mindbody’s worldwide technical support team.

If all systems are listed as operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

Mindbody Operational
Mindbody Web Software - Asia Pacific Operational
Mindbody Web Software - Europe, Middle East, and Africa Operational
Mindbody Web Software - North, Central, and South America Operational
Mindbody API Operational
Mindbody Payment Processing Operational
Mindbody Business App Operational
Mindbody App Operational
Mindbody Branded App Operational
Mindbody Class Check-In App Operational
Mindbody Webhooks Operational
Mindbody Branded Web Operational
Mindbody Consumer Web ? Operational
Mindbody Corporate Tools Operational
Mindbody Website Operational
Mindbody Video - Virtual Wellness Platform Operational
Booker Operational
Booker Web Software Operational
Booker API Operational
Booker Mobile App Operational
Booker Branded App Operational
Booker Payment Processing Operational
Booker Online Booking Operational
Booker Reservationist Booking Operational
FitMetrix Operational
FitMetrix Web Software Operational
FitMetrix API Operational
FitMetrix Branded Mobile App Operational
FitMetrix Admin Portal Operational
FitMetrix Trainer Portal Operational
FitMetrix In-Studio Solutions Operational
FitMetrix Webhooks Operational
Insights Operational
Marketing Suite ? Operational
Messenger[ai] ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 10, 2025

No incidents reported today.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025
Booker Payment Processing
Resolved - Our engineering teams have successfully implemented a fix and all Booker payments are processing as expected. Thank you for your patience while we worked to restore services!
Jun 4, 09:41 PDT
Update - Our engineering teams are continuing to implement a fix. We have identified some payment transactions are now processing through normal load times. Thank you for your patience while we work to restore services. Our next update will be on Wednesday, June 4, 2025 at 12:00PM PT.
Jun 3, 14:14 PDT
Identified - We have identified the issue and our engineering teams are working to implement a fix. Thank you for your patience while we work to restore services. Our next update will be at 2:30PM PT.
Jun 3, 13:32 PDT
Investigating - We are currently investigating an issue impacting Booker Payment Processing. Booker Version 2 customers are experiencing slower than normal page load times and errors when attempting to process payments through the Booker Web Software. Thank you for your patience while we work to restore services. Our next update will be at 1:30PM PT.
Jun 3, 12:37 PDT
Jun 3, 2025
Messenger [ai]
Completed - The scheduled maintenance has been completed.
Jun 3, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 20:00 PDT
Scheduled - We’ve scheduled maintenance on Tuesday, June 3, 2025, from 8:00 PM to 11:00 PM Pacific Time. During the maintenance, Messenger [ai] (including the Messenger widgets & 2 way SMS) will be temporarily unavailable while we work to keep things smooth, safe, and quick—thanks for bearing with us!
May 29, 17:30 PDT
Jun 2, 2025
Booker Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jun 2, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 21:30 PDT
Scheduled - We’ve scheduled Booker maintenance on Sunday, June 1, 2025, from 09:30 PM to Monday, June 2, 2025, 02:00 AM Pacific Time. There may be interruptions to all Booker services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
May 29, 15:45 PDT
Jun 1, 2025
May 31, 2025
Mindbody Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 31, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 22:00 PDT
Scheduled - We’ve scheduled maintenance on Saturday, May 30, 2025, from 10:00 PM to Sunday, May 31, 2025, 2:00 AM Pacific Time. There may be interruptions to all Mindbody services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
May 29, 15:41 PDT
May 30, 2025
Mindbody Planned Regional Maintenance - Europe, Middle East, and Africa
Completed - The scheduled maintenance has been completed.
May 30, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 15:00 PDT
Scheduled - This week, we’ll be conducting planned maintenance for Mindbody customers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
May 29, 15:39 PDT
Mindbody Planned Regional Maintenance - Asia Pacific
Completed - The scheduled maintenance has been completed.
May 30, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 08:00 PDT
Scheduled - This week, we’ll be conducting planned maintenance for Mindbody customers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
May 29, 15:38 PDT
May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.

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