History
We’ve scheduled Mindbody maintenance on Saturday, June 27, 2026, from 10:00 PM to Sunday, June 28, 2026, 2:30 AM Pacific Time. There may be interruptions to all Mindbody services while we work to keep things smooth, safe, and quick—thanks for bearing with us!
If you experience site performance problems outside of this maintenance window, please see our site performance troubleshooting guide .
For contact info and additional support resources, please check out our knowledge base .
We’ll be conducting a planned maintenance for Mindbody customers in your region on Friday, June 26, 2026 or Saturday, June 27, 2026, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.
If you experience site performance problems outside of this maintenance window, please see our site performance troubleshooting guide .
For contact info and additional support resources, please check out our knowledge base .
We’ll be conducting a planned maintenance for Mindbody customers in your region on Friday, June 26, 2026 or Saturday, June 27, 2026, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.
If you experience site performance problems outside of this maintenance window, please see our site performance troubleshooting guide .
For contact info and additional support resources, please check out our knowledge base .
We’ll be conducting a planned maintenance for Mindbody customers in your region on Friday, June 26, 2026 or Saturday, June 27, 2026, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.
If you experience site performance problems outside of this maintenance window, please see our site performance troubleshooting guide .
For contact info and additional support resources, please check out our knowledge base .
Our engineering teams successfully implemented a fix and any intermittent unexpected logout issues have been resolved.
Resolved - Branded Web Checkout Issue
This incident has now been resolved.
We previously identified an issue affecting some consumers during checkout on Branded Web. After selecting a payment method, a black screen showing transaction details could appear, preventing the purchase from being completed.
The issue was limited to businesses using a specific version of the Branded Web checkout flow and impacted multiple payment methods.
A fix has been deployed, and checkout functionality has been restored. All payment methods on affected flows should now be operating as expected.
If you are still experiencing any problems, please contact Support.
We apologise for the disruption and appreciate your patience while this was being resolved
Resolved – Prospect Widget Form Errors
The issue affecting the Prospect Widget, where an error occurred after submitting the form, has now been resolved.
Our team has implemented a fix, and the widget is functioning as expected. We’ll continue to monitor performance to ensure stability.
Thank you for your patience while we worked to restore full functionality.
Our engineering teams have successfully implemented a fix and the Booker Web Software is stable. Thank you for your patience as we worked to restore services!
Our engineers identified the issue impacting the Payments portal and have resolved the issue. During time of impact a subset of customers experienced issues loading the payment portal. Thank you for your patience as we worked to resolve the issue.
Clover has resolved their incident impacting Booker Payment Processing.
We have confirmed all pending transactions have been removed from affected cardholders bank statements.
On Thursday, April 30, 2026, between 12:05PM and 12:25PM PT, Booker customers using Point of Sale v2 experienced errors while attempting to process payments. Our engineering teams successfully implemented a fix and restored services. Thank you for your patience while we worked to restore services!
Our engineering teams have successfully resolved the issue.
Resolved
The issue impacting Marketing Suite has been fully resolved. A fix has been successfully deployed, and access has been restored for all affected regions.
We sincerely apologize for the disruption this caused and appreciate your patience while our engineering teams worked to resolve the issue. If you continue to experience any problems accessing Marketing Suite, please contact our support team.