Mindbody Status

Our engineering teams successfully implemented a fix and Mindbody services have recovered. Thank you for your patience while we worked to restore services.

Mindbody Planned Regional Maintenance - Asia Pacific

1:30 PM

Maintenance has completed

Tue

Booker Planned Maintenance

5:00 AM

Maintenance has completed

Mon

Booker Planned Maintenance

5:59 AM

Maintenance has completed

October

Thu

Mindbody / Mindbody Payment Processing

1:27 PM

Merchants who previously reported TSYS deposit delays for transaction batch dates 10/23 - 10/26 have confirmed they've received their deposits today, 10/29/2026. This issue is resolved.

If you are still experiencing deposit delays, please contact support.

Thank you!

Tue

Booker - Degraded Performance

4:19 PM

The issue affecting load times has been resolved and services are operating normally. If you continue to experience problems, please contact support.

Mon

Booker Notifications - Service Disruption

1:03 PM

The issue with Booker email notifications has been resolved, and notifications are working normally again.

Mon

Error accessing Clients tab in Core site

10:26 PM

Our engineer have address has issue and rollout the fix for the issue. Mindbody service has fully recover and back to functioning.

Mon

Branded Web Manager and App Checkout Issues

8:16 AM

Resolved – Branded Web and App Services

The issues affecting checkout functionality across the Branded App, Mindbody App, and Branded Web have been resolved.

The Branded Web Manager is also accessible again, and all affected services are operating normally.

September

Mon

Booker Planned Maintenance

5:00 AM

Maintenance has completed

Sun

Affilitate API 404 errors on read-only routes

10:09 PM

Engineers have resolved the cause of the issue impacting the Affiliate API resulting in errors when partner's attempt to view locations and classes.

Thank you for your patience while we worked to resolve this issue.

Mindbody Planned Maintenance

5:30 AM

Maintenance has completed

Sat

Mindbody Web Software Regional Maintenance - North, Central, and South America

4:30 AM

Maintenance has completed

Fri

Mindbody Web Software Regional Maintenance - Europe, Middle East, and Africa

8:30 PM

Maintenance has completed

Mindbody Web Software Regional Maintenance - Asia Pacific

1:30 PM

Maintenance has completed

Thu

Mindbody Services

6:31 PM

Our engineering teams swiftly implemented a fix and services have now fully recovered. Thank you for your patience while we worked to restore services!

Tue

Mindbody / Mindbody Payment Processing

7:07 PM

We have confirmed with the Mindbody Payments processor that the frequency of SEPA payment failures has continued to decrease.

Users who have received a failed SEPA payment with the error code "bank_account_restricted" for a customer who succeeded previously may try to reprocess the payment.

Thank you for your patience.

August

Mon

Booker Software Planned Maintenance

7:00 AM

Maintenance has completed

Sun

Mindbody Software Global Planned Maintenance

5:30 AM

Maintenance has completed

Sat

Mindbody Software Regional Maintenance - North, Central, and South America

4:30 AM

Maintenance has completed

Fri

Mindbody Software Regional Maintenance - Europe, Middle East, and Africa

8:00 PM

Maintenance has completed

Mindbody Software Regional Maintenance - Asia Pacific

1:00 PM

Maintenance has completed

Thu

Mindbody / Mindbody Payment Processing

10:18 AM

Our engineering teams have successfully implemented a fix. Users should no longer experience missing or duplicate BECS Direct Debit and Apple Pay transactions with a sale date of July 23 in the APAC region.
Thank you for your patience while we worked to restore services.