Mindbody Status

The issue affecting Mindbody has been resolved. All services are operating normally. We apologize for the disruption and thank you for your patience. If you continue to experience issues, please contact support.

Tue

Mindbody Payments

10:58 PM

We have confirmed that the 3rd party upstream processor successfully paid out the pending transactions. Thank you for your patience!

Tue

Mindbody Web Software - Class Sign Ins

8:54 PM

Our engineering teams have successfully implemented a fix and the class sign in sheet in now fixed. Thank you for your patience while we worked to restore services.

Sun

SEPA Payment Processing Disruption (Partial Impact)

6:45 PM

Resolved - SEPA Transaction Processing

The issue affecting SEPA transactions has been resolved.

The disruption was caused by an incident with our third-party payment provider, Stripe, which has now been fully addressed. Payment processing has returned to normal.

Impacted Autopays will automatically reattempt within 24h.

If you prefer not to wait, you may manually rerun the affected transactions directly from the Autopay Detail Report.

We apologize for the inconvenience and appreciate your patience while this issue was being resolved.

February

Mon

Booker Planned Maintenance

10:30 AM

Maintenance has completed

Sun

Mindbody Planned Maintenance

10:30 AM

Maintenance has completed

Sat

Mindbody Web Software Regional Maintenance - North, Central, and South America

9:30 AM

Maintenance has completed

Mindbody Web Software Regional Maintenance - Asia Pacific

6:30 AM

Maintenance has completed

Mindbody Web Software Regional Maintenance - Europe, Middle East, and Africa

1:30 AM

Maintenance has completed

Wed

Marketing Suite

4:33 PM

The 3rd party upstream network provider has resolved their incident.

Fri

Payment Processing - Mindbody Payments

5:51 PM

The 3rd party upstream payment processor has resolved the issue resulting in a portion of Mindbody customers in the EUR region using Mindbody Payments to experience an "Invalid account number" or "Invalid credentials" decline code when attempting to process Visa or MasterCard credit cards.

January

Mon

Booker Planned Maintenance

10:00 AM

Maintenance has completed

Sun

Mindbody Planned Maintenance

10:30 AM

Maintenance has completed

Sat

Mindbody Web Software Regional Maintenance - North, Central, and South America

9:30 AM