We’ve scheduled Booker maintenance on Sunday, April 27th, 2026, from 09:30 PM to Monday, April 27th, 2026, 02:00 AM Pacific Time. There may be interruptions to all Booker services while we work to keep things smooth, safe, and quick—thanks for bearing with us!
If you experience site performance problems outside of this maintenance window, please see our site performance troubleshooting guide .
For contact info and additional support resources, please check out our knowledge base .

We’ve scheduled Mindbody maintenance on Saturday, April 25th, 2026, from 10:30 PM to Sunday, April 26th, 2026, 2:30 AM Pacific Time. There may be interruptions to all Mindbody services while we work to keep things smooth, safe, and quick—thanks for bearing with us!
If you experience site performance problems outside of this maintenance window, please see our site performance troubleshooting guide .
For contact info and additional support resources, please check out our knowledge base .

We’ll be conducting a planned maintenance for Mindbody customers in your region on Friday, April 24th, 2026 or Saturday, April 25th, 2026, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.
If you experience site performance problems outside of this maintenance window, please see our site performance troubleshooting guide .
For contact info and additional support resources, please check out our knowledge base .

We’ll be conducting a planned maintenance for Mindbody customers in your region on Friday, April 24th, 2026 or Saturday, April 25th, 2026, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.
If you experience site performance problems outside of this maintenance window, please see our site performance troubleshooting guide .
For contact info and additional support resources, please check out our knowledge base .

We’ll be conducting a planned maintenance for Mindbody customers in your region on Friday, April 24th, 2026 or Saturday, April 25th, 2026, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.
If you experience site performance problems outside of this maintenance window, please see our site performance troubleshooting guide .
For contact info and additional support resources, please check out our knowledge base .

On Monday, April 13, 2026, between 9:00AM and 9:20AM PT, a subset of payments processed through the point of sale flow were charged but remained stuck in a pending state.

By Tuesday, April 21, 2026, the pending transactions should be removed from affected cardholders bank statements.

Our engineering teams have successfully rolled out a fix and the Mindbody Web Software has been restored to full functionality.

Engineers identified and implemented a fix to the issue impacting pipelines on customer sites, resolving this issue.

Thank you for your patience while we worked to resolve this issue.

Our engineering teams have successfully resolved the issue.

Resolved

The issue impacting Marketing Suite has been fully resolved. A fix has been successfully deployed, and access has been restored for all affected regions.

We sincerely apologize for the disruption this caused and appreciate your patience while our engineering teams worked to resolve the issue. If you continue to experience any problems accessing Marketing Suite, please contact our support team.

The issue has been resolved.

Maintenance has completed

Maintenance has completed

Maintenance has completed

Maintenance has completed

Maintenance has completed

The issue affecting Mindbody has been resolved. All services are operating normally. We apologize for the disruption and thank you for your patience. If you continue to experience issues, please contact support.

We have confirmed that the 3rd party upstream processor successfully paid out the pending transactions. Thank you for your patience!

Our engineering teams have successfully implemented a fix and the class sign in sheet in now fixed. Thank you for your patience while we worked to restore services.

Resolved - SEPA Transaction Processing

The issue affecting SEPA transactions has been resolved.

The disruption was caused by an incident with our third-party payment provider, Stripe, which has now been fully addressed. Payment processing has returned to normal.

Impacted Autopays will automatically reattempt within 24h.

If you prefer not to wait, you may manually rerun the affected transactions directly from the Autopay Detail Report.

We apologize for the inconvenience and appreciate your patience while this issue was being resolved.

Maintenance has completed

Maintenance has completed

Maintenance has completed

Maintenance has completed

Maintenance has completed

The 3rd party upstream network provider has resolved their incident.

The 3rd party upstream payment processor has resolved the issue resulting in a portion of Mindbody customers in the EUR region using Mindbody Payments to experience an "Invalid account number" or "Invalid credentials" decline code when attempting to process Visa or MasterCard credit cards.

Maintenance has completed

Maintenance has completed

Maintenance has completed

Maintenance has completed

Maintenance has completed