All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for MINDBODY’s client sites, online services, and mobile apps. If MINDBODY is experiencing performance issues in any of these areas, it will be noted here.


To get real-time answers to frequently asked questions about your MINDBODY software, to search our extensive knowledge base, or to report a problem, please visit our Support Center. There you can also find contact information for MINDBODY’s 24x7x365 worldwide technical support team.


All systems operational, yet you’re still having trouble? Visit our Troubleshooting Guide.


You can find the status of FitMetrix products and services on the FitMetrix Status Page.

Mindbody Web Software Operational
Mindbody API Operational
Mindbody Business App Operational
Mindbody App Operational
Mindbody Corporate Website Operational
Mindbody Branded Web Operational
Mindbody Branded App Operational
Mindbody Class Check-In App Operational
Mindbody Payment Processing Operational
Mindbody Webhooks Operational
Mindbody Video - Virtual Wellness Platform Operational
Mindbody.io ? Operational
Bowtie Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 10, 2020

No incidents reported today.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020
Payment Processor - TSYS - Degraded Performance
Resolved - TSYS has now resolved the incident, TSYS payment processing is now fully functional. Thank you for your patience - we apologize for the inconvenience!
Aug 7, 07:26 PDT
Identified - The Merchant Processor TSYS is currently experiencing degraded performance. Some Mindbody Customers may encounter an error page when attempting to run a transaction at this time.
Aug 7, 06:31 PDT
Monitoring - The Merchant Processor TSYS is currently experiencing degraded performance. Some Mindbody Customers may encounter an error page when attempting to run a transaction at this time.
Aug 7, 05:32 PDT
Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020
Planned Maintenance - Bowtie
Completed - The scheduled maintenance has been completed.
Aug 3, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 21:00 PDT
Scheduled - We've scheduled maintenance on Monday, August 03, 2020 from 09:00 PM to 10:00 PM Pacific Daylight Time. There may be interruptions to all Bowtie services while we work to keep things smooth, safe, and quick—thanks for bearing with us!
Jul 29, 16:32 PDT
Aug 2, 2020
Planned Maintenance - Mindbody
Completed - The scheduled maintenance has been completed.
Aug 2, 01:05 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 21:00 PDT
Scheduled - We’ve scheduled maintenance on Saturday, August 01, 2020 from 09:00 PM to 01:00 AM Pacific Daylight Time. There may be interruptions to all Mindbody services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Jul 28, 11:44 PDT
Aug 1, 2020
Jul 31, 2020
Planned Regional Maintenance – North, Central and South America
Completed - The scheduled maintenance has been completed.
Jul 31, 23:33 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 22:00 PDT
Scheduled - This week, we’ll be conducting planned maintenance for Mindbody subscribers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to occur during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Jul 27, 18:33 PDT
Planned Regional Maintenance – Europe, Middle East and Africa
Completed - The scheduled maintenance has been completed.
Jul 31, 16:06 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 15:01 PDT
Scheduled - This week, we’ll be conducting planned maintenance for Mindbody subscribers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Jul 27, 18:30 PDT
Planned Regional Maintenance – Asia Pacific
Completed - The scheduled maintenance has been completed.
Jul 31, 09:04 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 08:00 PDT
Scheduled - This week, we’ll be conducting planned maintenance for Mindbody subscribers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Jul 27, 18:28 PDT
Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

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