All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for MINDBODY’s client sites, online services, and mobile apps. If MINDBODY is experiencing performance issues in any of these areas, it will be noted here.


To get real-time answers to frequently asked questions about your MINDBODY software, to search our extensive knowledge base, or to report a problem, please visit our Support Center. There you can also find contact information for MINDBODY’s 24x7x365 worldwide technical support team.


All systems operational, yet you’re still having trouble? Visit our Troubleshooting Guide.


You can find the status of FitMetrix products and services on the FitMetrix Status Page.

MINDBODY web software   Operational
API   Operational
MINDBODY Business App   Operational
MINDBODY App   Operational
MINDBODY corporate site   Operational
Branded Web   Operational
Branded App   Operational
Class Check-In App   Operational
Payment Processing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Maintenance Dec 14, 20:00 - Dec 15, 00:00 PST
We've scheduled maintenance for all MINDBODY sites and apps on Friday December 14, 2018 from 8 PM to 12 AM Pacific standard time. During this maintenance period there will be two, 5 - 15 minute intervals of service interruptions to all sites and apps around 9:30 PM and 10:30 PM Pacific standard time while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Posted on Dec 11, 14:10 PST
Past Incidents
Dec 12, 2018

No incidents reported today.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018
Planned Maintenance
Completed - The scheduled maintenance has been completed.
Dec 9, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 21:00 PST
Scheduled - We've scheduled maintenance for all MINDBODY sites and apps on Saturday, December 8th from 9:00PM - 2:00AM Pacific standard time.

Sites and apps in North, Central, and South America may be inaccessible from 9:00 PM - 12:00 AM Pacific standard time.

There may be brief interruptions to all sites and apps while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Dec 4, 14:54 PST
Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018
Payment Processing for APAC Region
Resolved - Ezidebit is no longer reporting the issue and has confirmed resolution. All Functionality is restored.
Dec 4, 23:31 PST
Update - We are continuing to monitor for any further issues.
Dec 4, 22:53 PST
Monitoring - Ezidebit is experiencing a system outage which impacts payments for clients in the APAC region. We are working with Ezidebit to restore full functionality as soon as possible.
Dec 4, 22:51 PST
Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018
Planned Regional Maintenance – North, Central and South America
Completed - The scheduled maintenance has been completed.
Nov 30, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 22:00 PST
Scheduled - This week, we’ll be conducting planned maintenance for MINDBODY subscribers in your region on Thursday or Friday, depending on your time zone. This work is scheduled to occur during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Nov 27, 06:45 PST
Nov 29, 2018
Planned Regional Maintenance – Europe, Middle East and Africa
Completed - The scheduled maintenance has been completed.
Nov 29, 19:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 15:00 PST
Scheduled - This week, we’ll be conducting planned maintenance for MINDBODY subscribers in your region on Thursday or Friday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. We anticipate all Europe, Middle East and Africa users to have their MINDBODY studios unavailable from 3PM - 5PM PST (UTC -8). From 5PM - 7PM PST, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Nov 27, 06:43 PST
Planned Regional Maintenance – Asia Pacific
Completed - The scheduled maintenance has been completed.
Nov 29, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 06:00 PST
Scheduled - This week, we’ll be conducting planned maintenance for MINDBODY subscribers in your region on Thursday or Friday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. We anticipate all Asia Pacific users to have their MINDBODY studios unavailable from 6AM - 8AM PST (UTC -8). From 8AM - 10AM PST, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Nov 27, 06:41 PST
Nov 28, 2018

No incidents reported.

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