All Systems Operational
About This Site
Here you’ll find up-to-the-minute performance updates for Mindbody's client sites, online services, and mobile apps. If Mindbody is experiencing performance issues in any of these areas, it will be noted here.
To get real-time answers to frequently asked questions about your Mindbody software, you can search our extensive Knowledge Base, or to report a problem, please visit our Contact Support Form. There you can also find contact information for Mindbody’s worldwide technical support team. Due to the effects of the COVID-19 pandemic, an update to our customer support team's availability will start on March 25, 2020.
Our updated Mindbody phone support hours will be:
Americas - 8:00AM to 8:00PM ET
Europe, Middle East, and Africa - 7:00AM - 7:00PM UTC
Asia Pacific - 7:00AM - 7:00PM AEST
If all systems are listed as operational, yet you’re still having trouble? Visit our Troubleshooting Guide.
You can find the status of Booker products and services on the Booker Status Page.
You can find the status of FitMetrix products and services on the FitMetrix Status Page.
You can find the status of Frederick products and services on the Frederick Status Page.
Mindbody Web Software
Operational
Mindbody API
Operational
Mindbody Business App
Operational
Mindbody App
Operational
Mindbody Corporate Website
Operational
Mindbody Branded Web
Operational
Mindbody Branded App
Operational
Mindbody Class Check-In App
Operational
Mindbody Payment Processing
Operational
Mindbody Webhooks
Operational
Mindbody Video - Virtual Wellness Platform
Operational
Mindbody.io
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Operational
Bowtie
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Regional Maintenance – Asia Pacific
Oct 30, 08:00-10:00 PDT
This week, we’ll be conducting planned maintenance for Mindbody subscribers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.
If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Posted on Oct 26, 22:49 PDT
If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Posted on Oct 26, 22:49 PDT
Ezidebit Scheduled Maintenance
Oct 30, 12:00 - Oct 31, 03:00 PDT
Our payment processor partner, Ezidebit, has scheduled maintenance on Friday, October 30, 2020 12:00 PM to Saturday, October 31, 2020 03:00 AM PDT. During this time subscribers using Ezidebit for payment processing may experience delays in real-time payments processing. We apologize for any inconvenience this may cause - thanks for bearing with us!
Posted on Oct 27, 16:33 PDT
Posted on Oct 27, 16:33 PDT
Planned Regional Maintenance – Europe, Middle East and Africa
Oct 30, 15:00-17:00 PDT
This week, we’ll be conducting planned maintenance for Mindbody subscribers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.
If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Posted on Oct 26, 22:55 PDT
If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Posted on Oct 26, 22:55 PDT
Planned Regional Maintenance – North, Central and South America
Oct 30, 22:00 - Oct 31, 02:00 PDT
This week, we’ll be conducting planned maintenance for Mindbody subscribers in your region on Thursday or Friday, depending on your time zone. This work is scheduled to occur during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.
If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Posted on Oct 26, 23:01 PDT
If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Posted on Oct 26, 23:01 PDT
Planned Maintenance
Oct 31, 21:00 - Nov 1, 01:00 PDT
We’ve scheduled maintenance on Saturday, October 31, 2020 from 09:00 PM to 01:00 AM Pacific Daylight Time. There may be interruptions to all Mindbody services while we work to keep things smooth, safe, and quick—thanks for bearing with us!
If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Posted on Oct 27, 16:54 PDT
If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Posted on Oct 27, 16:54 PDT