MINDBODY Status

All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for MINDBODY’s client sites, online services, and mobile apps. If MINDBODY is experiencing performance issues in any of these areas, it will be noted here.

To get real-time answers to frequently asked questions about your MINDBODY software, to search our extensive knowledge base, or to report a problem, please visit our Support Center. There you can also find contact information for MINDBODY’s 24x7x365 worldwide technical support team.

All systems operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

You can find the status of FitMetrix products and services on the FitMetrix Status Page.

MINDBODY web software Operational

API Operational

MINDBODY Business App Operational

MINDBODY App Operational

MINDBODY corporate site Operational

Branded Web Operational

Branded App Operational

Class Check-In App Operational

Payment Processing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 21, 2019

Planned Maintenance

Update - The Scheduled Maintenance has completed
Jul 21, 01:01 PDT

Completed - The scheduled maintenance has been completed.
Jul 21, 01:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 21:01 PDT

Scheduled - We’ve scheduled some maintenance on Saturday, 07/20/19 from 09:00 PM to 01:00 AM Pacific Daylight Time. There may be interruptions to all MINDBODY services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Jul 16, 15:34 PDT

Jul 19, 2019

No incidents reported.

Jul 18, 2019

Branded Web Partial Outage

Resolved - This incident has been resolved.
Jul 18, 12:29 PDT

Investigating - Some MINDBODY customers have reported issues with a some function/features within their branded web site. The incident response team is aware of the issue and we are currently working towards identifying a solution. We apologize for the inconvenience that this is causing and we hope to return to full functionality soon.
Jul 18, 12:10 PDT

Jul 17, 2019

No incidents reported.

Jul 16, 2019

Several pages within www.mindbodyonline.com are inaccessible

Resolved - This incident has been resolved. We can confirm the site www.mindbodyonline.com is now restored.
Thank you
Jul 16, 18:58 PDT

Update - We are continuing to investigate the several sites in www.mindbodyonline.com that are returning 502 errors.
Please note that clients.mindbodyonline.com sites are not affected. We thank you for your patience.
Jul 16, 18:50 PDT

Investigating - The MINDBODY incident response team is investigating reports of several www.mindbodyonline.com/ sites throwing 502 errors. We are actively working to identify the issue.
Jul 16, 18:13 PDT

Jul 15, 2019

No incidents reported.

Jul 14, 2019

MINDBODY Web Software

Resolved - The incident has been resolved, systems are restored to full functionality.
Jul 14, 08:14 PDT

Monitoring - We have identified the issue and are currently monitoring the resolution.
Jul 14, 03:17 PDT

Update - MINDBODY Customers may be experiencing longer than normal page load times for https://clients.mindbodyonline.com/ sites. We are aware and are actively working to resolve this.
Jul 14, 02:05 PDT

Investigating - MINDBODY Customers may be experiencing longer than normal page load times for https://clients.mindbodyonline.com/ sites. We are aware of the incident and are actively working to resolve this. Please contact MINDBODY Support at 877.755.4279 with any questions.
Jul 14, 01:38 PDT

Planned Maintenance

Completed - The scheduled maintenance has been completed.
Jul 14, 01:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 20:30 PDT

Scheduled - We’ve scheduled some maintenance on Saturday, 07/13/19 from 08:30 PM to 01:30 AM Pacific Daylight Time. There may be interruptions to all MINDBODY services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Jul 9, 13:50 PDT

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

PDF Generation Issues

Resolved - "The incident has been resolved. PDF Documents are now able to be generated with no trouble. We thank you for your time and patience."
Jul 8, 19:08 PDT

Identified - The MINDBODY incident response team has identified the issue and are currently in the process of implementing the solution. We apologize for the inconvenience that this has caused and are hoping to have this resolved soon.
Jul 8, 13:02 PDT

Investigating - MINDBODY subscribers are currently experiencing issues when trying to generate PDF Documents. Our incident response team is aware of the issue and are diligently working to identify a solution. We apologize for the inconvenience that this has caused and are hoping to return to full functionality as soon as possible.
Jul 8, 12:37 PDT

Jul 7, 2019

No incidents reported.