MINDBODY Status

All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for MINDBODY’s client sites, online services, and mobile apps. If MINDBODY is experiencing performance issues in any of these areas, it will be noted here.

To get real-time answers to frequently asked questions about your MINDBODY software, to search our extensive knowledge base, or to report a problem, please visit our Support Center. There you can also find contact information for MINDBODY’s 24x7x365 worldwide technical support team.

All systems operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

You can find the status of FitMetrix products and services on the FitMetrix Status Page.

MINDBODY web software Operational

API Operational

MINDBODY Business App Operational

MINDBODY App Operational

MINDBODY corporate site Operational

Branded Web Operational

Branded App Operational

Class Check-In App Operational

Payment Processing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 21, 2019

No incidents reported today.

Feb 20, 2019

MINDBODY Payment Processing TSYS Issue

Resolved - Earlier identified issues regarding TSYS payment processing have been resolved and the system has now returned to full functionality.
Feb 20, 19:41 PST

Identified - Some MINDBODY Customers using TSYS may be experiencing errors when attempting to process live credit card transactions. We have identified the issue and currently working on a solution. We apologize for any frustration that this has caused.
Feb 20, 19:31 PST

Investigating - Some MINDBODY Customers using TSYS may be experiencing errors when attempting to process live credit card transactions. We are aware of the issue and currently working on a solution. We apologize for any frustration that this has caused.
Feb 20, 19:24 PST

Feb 19, 2019

No incidents reported.

Feb 18, 2019

No incidents reported.

Feb 17, 2019

Planned Maintenance

Completed - The scheduled maintenance has been completed.
Feb 17, 01:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 21:00 PST

Scheduled - We’ve scheduled some maintenance on Saturday, 2/16/2019 from 09:00 PM to 01:00 AM Pacific Standard Time. There may be brief interruptions to all MINDBODY services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Feb 13, 00:23 PST

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.