All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for Mindbody, Booker, and FitMetrix studios, online services, and mobile apps. If Mindbody, Booker, or Fitmetrix is experiencing performance issues in any of these areas, it will be noted here.


To get real-time answers to frequently asked questions about your Mindbody, Booker, or FitMetrix software, you can search our extensive Knowledge Base, or to report a problem, please visit our Contact Support Form. There you can also find contact information for Mindbody’s worldwide technical support team.

If all systems are listed as operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

Mindbody Operational
Mindbody Web Software - Asia Pacific Operational
Mindbody Web Software - Europe, Middle East, and Africa Operational
Mindbody Web Software - North, Central, and South America Operational
Mindbody API Operational
Mindbody Payment Processing Operational
Mindbody Business App Operational
Mindbody App Operational
Mindbody Branded App Operational
Mindbody Class Check-In App Operational
Mindbody Webhooks Operational
Mindbody Branded Web Operational
Mindbody Consumer Web ? Operational
Mindbody Corporate Tools Operational
Mindbody Website Operational
Mindbody Video - Virtual Wellness Platform Operational
Booker Operational
Booker Web Software Operational
Booker API Operational
Booker Mobile App Operational
Booker Branded App Operational
Booker Payment Processing Operational
Booker Online Booking Operational
Booker Reservationist Booking Operational
FitMetrix Operational
FitMetrix Web Software Operational
FitMetrix API Operational
FitMetrix Branded Mobile App Operational
FitMetrix Admin Portal Operational
FitMetrix Trainer Portal Operational
FitMetrix In-Studio Solutions Operational
FitMetrix Webhooks Operational
Insights Operational
Marketing Suite ? Operational
Messenger[ai] ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 12, 2024

No incidents reported today.

Jul 11, 2024
Resolved - Our engineering teams have successfully implemented a fix and services have been fully restored. Thank you for your patience while we worked to restore services.
Jul 11, 17:12 PDT
Update - Our engineering teams are working to release a fix now. Thank you for your patience! Our next update will be at 6PM PDT.
Jul 11, 16:22 PDT
Update - Our engineering teams are continuing to work on a fix. Thank you for your patience while we work to restore services. Our next update will be at 4:00PM PDT.
Jul 11, 13:53 PDT
Update - Our engineering teams have implemented a fix and new appointments through the apply checkout workflow will work successfully.

However, any appointments that previously experienced an error when attempting to checkout will continue to experience an error through the apply payment workflow. Our engineering teams are working to implement an additional fix which will correct any appointments that are still experiencing issues.

Thank you for your patience while we work to restore services. Our next update will be at 1:30PM PDT.

Jul 11, 12:43 PDT
Identified - We have identified an issue impacting the Mindbody Appointment Checkout workflow. Mindbody customers may experience an error when attempting to checkout a customer through the appointment checkout workflow. As a workaround Mindbody customers can successfully select to checkout through retail. Thank you for your patience while we work to restore services. Our next update will be at 12:30PM PDT.
Jul 11, 11:46 PDT
Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.

Jul 2, 2024

No incidents reported.

Jul 1, 2024

No incidents reported.

Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.

Jun 28, 2024

No incidents reported.