All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for Mindbody, Booker, and FitMetrix studios, online services, and mobile apps. If Mindbody, Booker, or Fitmetrix is experiencing performance issues in any of these areas, it will be noted here.


To get real-time answers to frequently asked questions about your Mindbody, Booker, or FitMetrix software, you can search our extensive Knowledge Base, or to report a problem, please visit our Contact Support Form. There you can also find contact information for Mindbody’s worldwide technical support team.

If all systems are listed as operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

Mindbody Operational
Mindbody Web Software - Asia Pacific Operational
Mindbody Web Software - Europe, Middle East, and Africa Operational
Mindbody Web Software - North, Central, and South America Operational
Mindbody API Operational
Mindbody Payment Processing Operational
Mindbody Business App Operational
Mindbody App Operational
Mindbody Branded App Operational
Mindbody Class Check-In App Operational
Mindbody Webhooks Operational
Mindbody Branded Web Operational
Mindbody Consumer Web ? Operational
Mindbody Corporate Tools Operational
Mindbody Website Operational
Mindbody Video - Virtual Wellness Platform Operational
Booker Operational
Booker Web Software Operational
Booker API Operational
Booker Mobile App Operational
Booker Branded App Operational
Booker Payment Processing Operational
Booker Online Booking Operational
Booker Reservationist Booking Operational
FitMetrix Operational
FitMetrix Web Software Operational
FitMetrix API Operational
FitMetrix Branded Mobile App Operational
FitMetrix Admin Portal Operational
FitMetrix Trainer Portal Operational
FitMetrix In-Studio Solutions Operational
FitMetrix Webhooks Operational
Insights Operational
Marketing Suite ? Operational
Messenger[ai] ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Messenger[ai] Planned Maintenance Sep 14, 2024 23:00 - Sep 15, 2024 02:00 PDT
We've scheduled maintenance for Messenger[ai] on September 14, 2024, from 11:00 PM to 2:00 AM PDT. During the maintenance, customers will be unable to access Messenger[ai]. Thank you for bearing with us while we work to keep things smooth, safe, and quick!
Posted on Sep 10, 2024 - 00:31 PDT
Past Incidents
Sep 14, 2024

No incidents reported today.

Sep 13, 2024

No incidents reported.

Sep 12, 2024
Resolved - We have resolved the issue impacting some Marketing Suite automations which were inadvertently disabled. The disabled automations have been reactivated. We appreciate your patience as we worked to restore our services.
Sep 12, 07:17 PDT
Identified - We are investigating reports of some Marketing Suite automations being inadvertently disabled. We have identified the root cause and are rolling out a fix to reactivate the disabled automations. We appreciate your patience as we work to resolve the issue.
Sep 11, 14:22 PDT
Sep 11, 2024
Resolved - Mindbody customers using TSYS Payment Solutions are no longer experiencing delays with the processing of Credit Card sales made on 9/7 and 9/8. The issue is now resolved. We appreciate your patience as our partners worked to restore services.
Sep 11, 08:45 PDT
Identified - We are investigating an issue impacting Mindbody Payment Processing. Mindbody customers using TSYS Payment Solutions are experiencing delays with the processing of Credit Card sales made on 9/7 and 9/8. The deposits are expected to be received on 9/11. We apologize for any inconvenience this may cause and appreciate your patience as our partners work to restore services.
Sep 10, 08:25 PDT
Sep 10, 2024
Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.