All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for MINDBODY’s client sites, online services, and mobile apps. If MINDBODY is experiencing performance issues in any of these areas, it will be noted here.


To get real-time answers to frequently asked questions about your MINDBODY software, to search our extensive knowledge base, or to report a problem, please visit our Support Center. There you can also find contact information for MINDBODY’s 24x7x365 worldwide technical support team.


All systems operational, yet you’re still having trouble? Visit our Troubleshooting Guide.


You can find the status of FitMetrix products and services on the FitMetrix Status Page.

MINDBODY web software Operational
API Operational
MINDBODY Business App Operational
MINDBODY App Operational
MINDBODY corporate site Operational
Branded Web Operational
Branded App Operational
Class Check-In App Operational
Payment Processing Operational
Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 17, 2020

No incidents reported today.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020
Completed - The maintenance has completed ahead of schedule.
Jan 12, 00:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 21:00 PST
Scheduled - We’ve scheduled some maintenance on Saturday, 01-11-2020 from 09:00 PM to 02:00 AM Pacific Daylight Time. There may be interruptions to all MINDBODY services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Jan 7, 19:55 PST
Jan 11, 2020
Completed - The scheduled maintenance has been completed.
Jan 11, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 15:00 PST
Scheduled - This week, we’ll be conducting planned maintenance for MINDBODY subscribers in your region on Saturday or Sunday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Jan 11, 15:00 PST
Completed - The scheduled maintenance has been completed.
Jan 11, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 08:01 PST
Scheduled - This week, we’ll be conducting planned maintenance for MINDBODY subscribers in your region on Saturday or Sunday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Jan 11, 08:00 PST
Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020
Resolved - Our incident response teams successfully implemented a fix. All services are now fully operational. Thank you for your patience!
Jan 8, 15:53 PST
Identified - We have identified the issue. Our incident response teams are in the process of implementing a fix. Thank you for your continued patience!
Jan 8, 15:31 PST
Investigating - We're investigating issues with slow page load times on MINDBODY Web, API, and mobile apps. We're working to resolve the issue as soon as possible. We apologize for the inconvenience--thanks for bearing with us!
Jan 8, 15:03 PST
Jan 7, 2020

No incidents reported.

Jan 6, 2020

No incidents reported.

Jan 5, 2020

No incidents reported.

Jan 4, 2020

No incidents reported.

Jan 3, 2020
Resolved - Ezidebit has resolved their incident and services have restored to full functionality.
Jan 3, 21:55 PST
Update - Customers using Ezidebit in Asia Pacific region may experience delays or errors with real time transactions. Ezidebit has acknowledged and identified an issue with real time payments processing and is currently working on a resolution.
Jan 3, 20:27 PST
Identified - Customers using Ezidebit in Asia Pacific region may experience delays or errors with real time transactions. Ezidebit is aware and we are currently awaiting a response for additional information.
Jan 3, 19:38 PST
Investigating - Customers using Ezidebit in Asia Pacific region may experience delays or errors with real time transactions. Ezidebit is aware and we are currently awaiting a response for additional information.
Jan 3, 19:33 PST