MINDBODY Status

All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for MINDBODY’s client sites, online services, and mobile apps. If MINDBODY is experiencing performance issues in any of these areas, it will be noted here.

To get real-time answers to frequently asked questions about your MINDBODY software, to search our extensive knowledge base, or to report a problem, please visit our Support Center. There you can also find contact information for MINDBODY’s 24x7x365 worldwide technical support team.

All systems operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

You can find the status of FitMetrix products and services on the FitMetrix Status Page.

MINDBODY web software Operational

API Operational

MINDBODY Business App Operational

MINDBODY App Operational

MINDBODY corporate site Operational

Branded Web Operational

Branded App Operational

Class Check-In App Operational

Payment Processing Operational

Webhooks Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned Maintenance Dec 14, 21:00 - Dec 15, 01:00 PST

We’ve scheduled some maintenance on Saturday, December 14, 2019 from 09:00 PM to 01:00 AM Pacific Standard Time. There may be interruptions to all MINDBODY services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Posted on Dec 11, 16:01 PST

Planned Maintenance Dec 28, 21:00-23:00 PST

We’ve scheduled some maintenance on Saturday, December 28th from 09:00 PM to 11:00 PM Pacific Standard Time. There may be interruptions to all MINDBODY services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Posted on Dec 12, 17:19 PST

Past Incidents

Dec 13, 2019

No incidents reported today.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

Planned Maintenance

Completed - The scheduled maintenance has been completed.
Dec 7, 23:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 21:00 PST

Scheduled - We’ve scheduled some maintenance on Saturday, 12/07/2019 from 09:00 PM to 11:00 PM Pacific Standard Time. There may be interruptions to all MINDBODY services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Dec 3, 12:19 PST

Dec 6, 2019

No incidents reported.

Dec 5, 2019

Payment Processor - Ezidebit - Outage

Resolved - We have had confirmation from Ezidebit that all services have been fully restored. All customers will now be able to complete transactions without any issues.
Dec 5, 03:20 PST

Investigating - Customers using Ezidebit are currently unable to complete transactions. Ezidebit is aware and we are currently awaiting a response for additional information.
Dec 5, 03:05 PST

Dec 4, 2019

No incidents reported.

Dec 3, 2019

MINDBODY Apps - Identified

Resolved - This incident has been resolved.
Dec 3, 17:44 PST

Update - Our incident response teams have successfully implemented a fix and services are now fully operational. We appreciate your patience-thanks for bearing with us!
Dec 3, 17:40 PST

Identified - We have confirmed the MINDBODY Business App is not impacted. Our incident response teams are continuing to implement a fix for all other services. Thank you for your continued patience while we work to restore services.
Dec 3, 16:50 PST

Investigating - MINDBODY customers utilizing the MINDBODY Business App, MINDBODY App, Branded App, or MINDBODY.io may be experiencing slow page load times and/or timeout errors. We have an incident response team engaged and working on a fix. Thank you for your patience while we work to restore services.
Dec 3, 16:38 PST

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.