All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for Mindbody, Booker, and FitMetrix studios, online services, and mobile apps. If Mindbody, Booker, or Fitmetrix is experiencing performance issues in any of these areas, it will be noted here.


To get real-time answers to frequently asked questions about your Mindbody, Booker, or FitMetrix software, you can search our extensive Knowledge Base, or to report a problem, please visit our Contact Support Form. There you can also find contact information for Mindbody’s worldwide technical support team.

If all systems are listed as operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

Mindbody Operational
Mindbody Web Software - Asia Pacific Operational
Mindbody Web Software - Europe, Middle East, and Africa Operational
Mindbody Web Software - North, Central, and South America Operational
Mindbody API Operational
Mindbody Payment Processing Operational
Mindbody Business App Operational
Mindbody App Operational
Mindbody Branded App Operational
Mindbody Class Check-In App Operational
Mindbody Webhooks Operational
Mindbody Branded Web Operational
Mindbody Consumer Web ? Operational
Mindbody Corporate Tools Operational
Mindbody Website Operational
Mindbody Video - Virtual Wellness Platform Operational
Booker Operational
Booker Web Software Operational
Booker API Operational
Booker Mobile App Operational
Booker Branded App Operational
Booker Payment Processing Operational
Booker Online Booking Operational
Booker Reservationist Booking Operational
FitMetrix Operational
FitMetrix Web Software Operational
FitMetrix API Operational
FitMetrix Branded Mobile App Operational
FitMetrix Admin Portal Operational
FitMetrix Trainer Portal Operational
FitMetrix In-Studio Solutions Operational
FitMetrix Webhooks Operational
Insights Operational
Marketing Suite ? Operational
Messenger[ai] ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Mindbody Planned Maintenance Jun 8, 2024 21:00-23:00 PDT
In order to serve you better, we’re investing in an upgrade to our infrastructure. All Mindbody products and services will be unavailable during this planned maintenance window.

Date: Saturday, June 8, 2024/Sunday June 9, 2024
Time: 9pm LA | 11pm Chicago | 12am New York | 5am London | 6am Paris | 8am Dubai | 12pm Hong Kong | 2pm Sydney
Approximate window: 2 hours

Please bookmark this page or click the “subscribe to updates” button to stay informed.

LEARN MORE

Posted on May 25, 2024 - 14:13 PDT
Past Incidents
May 30, 2024

No incidents reported today.

May 29, 2024

No incidents reported.

May 28, 2024
Resolved - Our engineering teams have successfully implemented a fix and all Mindbody services have recovered. Thank you for your patience while we worked to restore services.
May 28, 10:32 PDT
Update - Our engineering teams are continuing to implement a fix to Mindbody services. A subset of Mindbody consumers and customers may experience some slower than normal page load times or intermittent errors while systems continue to catch up. Our next update will be at 10:30 AM PDT.
May 28, 09:55 PDT
Update - No new updates, our engineering teams are continuing to implement a fix to Mindbody services. Mindbody customers are now able to successfully access their Mindbody services, a subset of customers may experience some slower than normal page load times or intermittent errors while systems catch up. Our next update will be at 9:45 AM PDT.
May 28, 09:10 PDT
Update - Our engineering teams are continuing to implement a fix to Mindbody services. Mindbody customers are now able to successfully access their Mindbody services, but a subset of customers may experience some slower than normal page load times while systems catch up. Thank you for your patience while we work to restore services. Our next update will be at 9:00 AM PDT.
May 28, 08:25 PDT
Identified - We have identified the issue impacting Mindbody services. Our engineering teams are working to implement a fix as soon as possible. Thank you for your patience while we work to restore services. Our next update will be at 8:30AM PDT.
May 28, 08:05 PDT
Investigating - We are investigating an issue impacting Mindbody services. Mindbody customers are currently unable to access Mindbody Services. Thank you for your patience while we work to restore services. Our next update will be at 8:15 AM PDT.
May 28, 07:46 PDT
May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024
Completed - The scheduled maintenance has been completed.
May 20, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 21:30 PDT
Scheduled - We’ve scheduled Booker maintenance on Sunday, May 19th, 2024, from 09:30 PM to Monday, May 20th, 2024, 02:00 AM Pacific Standard Time. There may be interruptions to all Booker services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.

May 16, 16:26 PDT
May 19, 2024
May 18, 2024
Completed - The scheduled maintenance has been completed.
May 18, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 22:00 PDT
Scheduled - This week, we’ll be conducting planned maintenance for Mindbody customers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.

May 14, 12:02 PDT
May 17, 2024
Completed - The scheduled maintenance has been completed.
May 17, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 15:00 PDT
Scheduled - This week, we’ll be conducting planned maintenance for Mindbody customers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.

May 14, 12:01 PDT
Completed - The scheduled maintenance has been completed.
May 17, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 08:00 PDT
Scheduled - This week, we’ll be conducting planned maintenance for Mindbody customers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.

May 14, 11:59 PDT
May 16, 2024

No incidents reported.