Mindbody

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Mindbody Payment Processing
Resolved·Full outage

AWS has fully mitigated their incident and the Mindbody API & Mindbody Payment Processing have recovered. Thank you for your patience while AWS worked to restore their services.

Thu, Aug 29, 2024, 10:02 AM
(2 years ago)
·
Affected components
Aug 29, 2024, 09:38 AM
10:02 AM
Mindbody API
Mindbody Payment Processing
Updates

Resolved

AWS has fully mitigated their incident and the Mindbody API & Mindbody Payment Processing have recovered. Thank you for your patience while AWS worked to restore their services.

Thu, Aug 29, 2024, 10:02 AM

Monitoring

We have identified a 3rd party upstream provider, AWS, impacting Mindbody. AWS has mitigated their incident and Mindbody Payment Processing and Mindbody API are beginning to recover. We're continuing to monitor the health of Mindbody services to ensure full system recovery. Thank you for your patience while we work with AWS. Our next update will be at 3:30AM PDT.

Thu, Aug 29, 2024, 09:50 AM(11 minutes earlier)

Investigating

We are investigating an issue impacting Mindbody Payment Processing. Mindbody customers are currently unable to process payments through Mindbody services. We apologize for any inconvenience this may cause and our teams to working to restore services as soon as possible. Our next update will be at 3:30PM AM PDT.

Thu, Aug 29, 2024, 09:38 AM(11 minutes earlier)