Mindbody Payment Processing
Resolved

We have resolved the previous issue impacting Mindbody Payment Processing. Thank you for your patience while we worked to restore services to full functionality.

Thu, Dec 15, 2022, 10:34 PM
(2 years ago)
·
Affected components

No components marked as affected

Updates

Resolved

We have resolved the previous issue impacting Mindbody Payment Processing. Thank you for your patience while we worked to restore services to full functionality.

Thu, Dec 15, 2022, 10:34 PM

Identified

Our engineering teams continue to work on the issue impacting Mindbody Payment Processing. Thank you for your patience while we work to restore services. Our next update will be at 4:00 PM PST.

Thu, Dec 15, 2022, 08:44 PM(1 hour earlier)

Identified

Our engineering teams continue to work on the issue impacting Mindbody Payment Processing. On Sunday, December 11, 2022, between 4AM to 4PM PST, Mindbody customers processing transactions using Mindbody Promote within the United States with the daily payout option enabled will receive their payout funds later than expected. Mindbody Consumers who paid for these affected transactions did not experience any errors or issues processing the payment transactions. We are working to deliver these funds as soon as possible. Our next update will be on Thursday, December 15, 2022, at 12:00PM PST

Thu, Dec 15, 2022, 04:46 AM(15 hours earlier)

Identified

Our engineering teams are continuing to diligently work on the issue impacting Mindbody Payment Processing. On Sunday, December 11, 2022, between 4AM to 4PM PST, Mindbody customers processing transactions using Mindbody Promote within the United States with the daily payout option enabled will receive their payout funds later than expected. Mindbody Consumers who paid for these affected transactions did not experience any errors or issues processing the payment transactions. We are working to deliver these funds as soon as possible. Our next update will be Wednesday, December 14, 2022, at 9:00PM PST.

Thu, Dec 15, 2022, 01:53 AM(2 hours earlier)

Identified

Our engineering teams are diligently working on the issue impacting Mindbody Payment Processing. On Sunday, December 11, 2022, between 4AM to 4PM PST, Mindbody customers processing transactions using Mindbody Promote within the United States with the daily payout option enabled will receive their payout funds later than expected. Mindbody Consumers who paid for these affected transactions did not experience any errors or issues processing the payment transactions. We are working to deliver these funds as soon as possible. Our next update will be Wednesday, December 14, 2022, at 6:00PM PST.

Thu, Dec 15, 2022, 12:02 AM(1 hour earlier)

Identified

Our engineering teams continue to work on the issue impacting Mindbody Payment Processing. On Sunday, December 11, 2022, between 4AM to 4PM PST, Mindbody customers processing transactions using Mindbody Promote within the United States with the daily payout option enabled will receive their payout funds later than expected. Mindbody Consumers who paid for these affected transactions did not experience any errors or issues processing the payment transactions. We are working to deliver these funds as soon as possible. Our next update will be Wednesday, December 14, 2022, at 4:00PM PST.

Tue, Dec 13, 2022, 11:45 PM(1 day earlier)

Identified

We have identified an issue impacting Mindbody Payment Processing. On Sunday, December 11, 2022, between 4AM to 4PM PST, Mindbody customers processing transactions using Mindbody Promote within the United States with the daily payout option enabled will receive their payout funds later than expected. Mindbody Consumers who paid for these affected transactions did not experience any errors or issues processing the payment transactions. We are working to deliver these funds as soon as possible. Our next update will be Tuesday, December 13, 2022, at 4:00PM PST.

Tue, Dec 13, 2022, 12:34 AM(23 hours earlier)