The issue impacting Mindbody Services has been resolved
Thank you for your patience while we worked to restore services.
Posted Feb 21, 2025 - 11:54 PST
Monitoring
Our engineering teams have implemented a fix and impacted Mindbody services have recovered. Our engineering teams are continuing to monitor Mindbody services to ensure system stability.
Thank you for your patience while we work to restore services. Our next update will be at 12:00PM PT.
Posted Feb 21, 2025 - 11:27 PST
Update
We are continuing to investigate the issue impacting Mindbody services.
Mindbody customers are intermittently experiencing longer than normal page load times or timeout errors while logging into and navigating through the Mindbody Web Software, Branded App, Branded Web, Business App, Consumer Web, and Mindbody App.
Mindbody partners are intermittently experiencing longer than normal API load times or timeout errors collecting Mindbody API data.
Thank you for your patience while we work to restore services. Our next update will be at 11:30AM PT.
Posted Feb 21, 2025 - 10:48 PST
Update
Our team continues to investigate the logging issues impacting multiple services within the Mindbody Web Software, Business App, and Branded App.
Posted Feb 21, 2025 - 10:30 PST
Investigating
We are currently investigating an issue resulting in loading issues when attempting to access some services within the Mindbody Business App.
Posted Feb 21, 2025 - 10:26 PST
This incident affected: Mindbody (Mindbody Web Software - Asia Pacific, Mindbody Web Software - Europe, Middle East, and Africa, Mindbody Web Software - North, Central, and South America, Mindbody API, Mindbody Business App, Mindbody App, Mindbody Branded App, Mindbody Branded Web, Mindbody Consumer Web).