The previous issues impacting Booker services have been resolved. Thank you for your patience while we worked with our 3rd party upstream provider, DigiCert, to restore services.
Posted Jul 30, 2024 - 12:56 PDT
Monitoring
Our engineering teams have implemented a fix and are monitoring the system to ensure stability across all Booker services, which are currently fully operational. We will provide the next update at 1:00 PM PDT.
Posted Jul 30, 2024 - 12:39 PDT
Update
Our Booker engineering teams are continuing to work with DigiCert to implement a fix. Thank you for your patience while we work to restore services with DigiCert. Our next update will be at 12:30PM PDT.
Posted Jul 30, 2024 - 12:02 PDT
Identified
We have identified an upstream 3rd party software, DigiCert, impacting Booker. Booker customers may experience intermittent errors attempting to access and navigate through Booker services while our engineering teams rollout a fix. Thank you for your patience while we work with DigiCert to fully restore services. Our next update will be at 12:00 PM PDT.
Posted Jul 30, 2024 - 11:10 PDT
This incident affected: Booker (Booker Web Software, Booker API, Booker Mobile App, Booker Branded App, Booker Payment Processing, Booker Online Booking, Booker Reservationist Booking).