Newly Created Booker Account Sign In Issues
Incident Report for Mindbody
Resolved
Booker customers are no longer experiencing delays with membership charges and customer notifications. Newly created customer accounts are able to sign in, be booked, and be found using the customer search function. We thank you for your patience as we worked to restore service.
Posted Jul 19, 2024 - 17:09 PDT
Update
Our engineering teams are continuing to work on a fix for Booker.

Booker customers are experiencing delays with membership charges and customer notifications. Newly created customer accounts are unable to sign in, be booked, or be found using the customer search function.

Our next update will be at 6:00PM PDT.
Posted Jul 19, 2024 - 16:33 PDT
Identified
We have identified an additional issue related to the ongoing CrowdStrike outage affecting newly created Booker accounts.

Booker customers with newly created accounts are unable to log into the Booker Web Software. Our engineering teams are working to implement a fix as soon as possible. Our next update will be at 4:30PM PDT.
Posted Jul 19, 2024 - 15:36 PDT
This incident affected: Booker (Booker Web Software).