Mindbody Web Software

Incident Report for Mindbody

Resolved

We have resolved the previous issue impacting Mindbody Web Software. Thank you for your patience while we worked to restore services to full functionality.
Posted Aug 25, 2022 - 15:44 PDT

Identified

We have identified an issue impacting Mindbody Web Software. Our engineering teams are currently implementing a fix. Some Mindbody Subscribers may be unable to open client profile documents uploaded through API, however manually uploaded client profile documents are able to be opened. Thank you for your patience while we work to restore services. Our next update will be at 4:00 PM PDT.
Posted Aug 25, 2022 - 15:31 PDT

Update

We are currently investigating an issue with Mindbody Web Software. Some Mindbody Subscribers may be unable to open client profile documents uploaded through API, however manually uploaded client profile documents are able to be opened. Our Engineering teams are working to implement a fix to restore systems to full functionality as soon as possible. Our next update will be at 3:30 PM PDT
Posted Aug 25, 2022 - 14:43 PDT

Investigating

We are investigating an issue impacting Mindbody Web Software. Thank you for your patience while we work to restore services. Our next update will be at 2:45 PM PDT.
Posted Aug 25, 2022 - 14:14 PDT
This incident affected: Mindbody (Mindbody API).