Mindbody Web Software (New Mindbody Experience)
Resolved·Degraded performance

We have resolved the previous issue impacting Mindbody Web Software (New Mindbody Experience). Thank you for your patience while we worked to restore services to full functionality.

Wed, Nov 16, 2022, 12:51 AM
(2 years ago)
·
Affected components
Updates

Resolved

We have resolved the previous issue impacting Mindbody Web Software (New Mindbody Experience). Thank you for your patience while we worked to restore services to full functionality.

Wed, Nov 16, 2022, 12:51 AM

Identified

Our engineering teams have identified the issue impacting Mindbody Web Software (New Mindbody Experience) and are currently implementing a fix. Some Subscribers have reported that the ability to add new clients in the Appointment Screen is not appearing in the New Mindbody Experience only. As a workaround Subscribers can add clients through client directory. Thank you for your patience while we work to restore services. Our next update will be at 5:30 PM PST.

Wed, Nov 16, 2022, 12:15 AM(35 minutes earlier)

Investigating

We are diligently investigating the issue impacting Mindbody Web Software (New Mindbody Experience). Some Subscribers have reported that the ability to add new clients in the Appointment Screen is not appearing in the New Mindbody Experience only. As a workaround Subscribers can add clients through client directory. Thank you for your patience while we work to restore services. Our next update will be at 4:30 PM PST.

Tue, Nov 15, 2022, 11:59 PM(15 minutes earlier)

Investigating

We are continuing to investigate the issue impacting Mindbody Web Software (New Mindbody Experience). Some Subscribers have reported that the ability to add new clients in the Appointment Screen is not appearing in the New Mindbody Experience only. As a workaround Subscribers can add clients through client directory. Thank you for your patience while we work to restore services. Our next update will be at 4 PM PST.

Tue, Nov 15, 2022, 11:29 PM(30 minutes earlier)

Investigating

We are investigating an issue impacting Mindbody Web Software (New Mindbody Experience). Some Subscribers have reported that the ability to add new clients in the Appointment Screen is not appearing in the New Mindbody Experience only. As a workaround Subscribers can add clients through client directory. Thank you for your patience while we work to restore services. Our next update will be at 3:30 PM PST.

Tue, Nov 15, 2022, 11:14 PM(14 minutes earlier)