Planned Maintenance
Complete·Under maintenance

The scheduled maintenance has been completed.

Sun, Sep 29, 2019, 09:00 AM
(5 years ago)
·
Affected components
Mindbody API
Mindbody Payment Processing
Mindbody Business App
Mindbody App
Mindbody Branded App
Mindbody Class Check-In App
Mindbody Webhooks
Mindbody Branded Web
Updates

Complete

The scheduled maintenance has been completed.

Sun, Sep 29, 2019, 09:00 AM

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sun, Sep 29, 2019, 04:00 AM(4 hours earlier)

Scheduled

Maintenance will begin as scheduled in 60 minutes.

Sun, Sep 29, 2019, 03:00 AM(59 minutes earlier)

Scheduled

This weekend, we will be conducting planned maintenance on Saturday, September 28th at 9:00 PM - Sunday, September 29th through 2:00 AM (PDT).

Most MINDBODY customers will experience brief interruptions to all MINDBODY services during this maintenance window.

Some clients in certain regions will be unable to access their MINDBODY services. Special notifications have been sent to clients who will be impacted during this time. For those customers, while we always try to minimize downtime, please plan for our products to be unavailable to you and your clients from 9:00 PM - 11:00 PM (PDT). During this time, credit card or ACH/Direct Debit transaction processing will be unavailable. Please work with your clients to collect payment in advance.

We understand that this maintenance window may occur during your regular business hours. We encourage you to view the "Schedule at a Glance Report" to create a copy of your schedule.Thank you for your patience as we work to keep your MINDBODY system smooth, safe, and reliable.

If your site’s running slowly outside of this maintenance window, please feel free to <a href="https://support.mindbodyonline.com/hc/en-us" >contact us</a> or check out our <a href="https://support.mindbodyonline.com/s/article/ka0320000000PRMAA2/217451777-What-to-do-if-you-feel-that-your-MINDBODY-site-is-responding-slowly-or-not-loading">troubleshooting guide</a>.

Tue, Sep 24, 2019, 06:30 PM(4 days earlier)