Mindbody Web Software

Incident Report for Mindbody

Resolved

The previous issue impacting Mindbody Web Software has been resolved.
Thank you for your patience while we worked to restore service to full functionality.
Posted Oct 02, 2023 - 09:56 PDT

Monitoring

Our engineering teams have successfully implemented a fix and the Mindbody Web Software has recovered. We are continuing to monitor the Mindbody Web Software to ensure system stability. Our next update will be at 10:00AM PDT.
Posted Oct 02, 2023 - 08:43 PDT

Identified

We have identified an issue impacting Mindbody Web Software. A small subset of Mindbody customers based out of North American region are experiencing slower than normal page load times and intermittent errors navigating through the Mindbody Web Software. Thank you for your patience while we work to restore services. Our next update will be at 9:00 AM PDT.
Posted Oct 02, 2023 - 08:03 PDT

Investigating

We are investigating an issue impacting Mindbody Web Software. Mindbody customers are experiencing slower than normal page load times and intermittent errors logging into and navigating through the Mindbody Web Software. Thank you for your patience while we work to restore services. Our next update will be at 8:30 AM PDT.
Posted Oct 02, 2023 - 07:28 PDT
This incident affected: Mindbody (Mindbody Web Software - Asia Pacific, Mindbody Web Software - Europe, Middle East, and Africa, Mindbody Web Software - North, Central, and South America).