Mindbody App and Mindbody Consumer Web
Resolved·Degraded performance

The previous issue impacting the Mindbody App and Mindbody Consumer Web has been resolved. Thank you for your patience while we worked to restore service to full functionality.

Fri, May 5, 2023, 04:33 PM
(2 years ago)
·
Affected components
Updates

Resolved

The previous issue impacting the Mindbody App and Mindbody Consumer Web has been resolved. Thank you for your patience while we worked to restore service to full functionality.

Fri, May 5, 2023, 04:33 PM

Identified

We have identified an issue impacting the Mindbody App and Mindbody Consumer Web. Our engineering teams have implemented a fix and systems started to recover. Some Mindbody Consumers may intermittently see incorrect pricing on the initial book now page when attempting to book appointments and classes within Mindbody Consumer Web and Mindbody App. Thank you for your patience while we work to restore services. Our next update will be at 11:00 AM PDT.

Fri, May 5, 2023, 01:55 PM(2 hours earlier)

Identified

Our engineering teams have identified the issue impacting Mindbody App and Mindbody Consumer Web and continue to work on implementing a fix. Mindbody Consumers are intermittently seeing incorrect pricing on the initial book now page when attempting to book appointments and classes within Mindbody Consumer Web and Mindbody App. Thank you for your patience while we work to restore services. Our next update will be at 07:00 AM PDT.

Fri, May 5, 2023, 09:03 AM(4 hours earlier)

Identified

Our engineering teams have identified the issue impacting Mindbody App and Mindbody Consumer Web and are currently working on implementing a fix. Mindbody Consumers are intermittently seeing incorrect pricing on the initial book now page when attempting to book appointments and classes within Mindbody Consumer Web and Mindbody App. Thank you for your patience while we work to restore services. Our next update will be at 02:00 AM PDT.

Fri, May 5, 2023, 05:50 AM(3 hours earlier)

Investigating

We are continuing to investigate the issue impacting Mindbody App and Mindbody Consumer Web. Mindbody Consumers are intermittently seeing incorrect pricing on the initial book now page when attempting to book appointments and classes within Mindbody Consumer Web and Mindbody App. Thank you for your patience while we work to restore services. Our next update will be at 11:00PM PDT.

Fri, May 5, 2023, 12:55 AM(4 hours earlier)

Investigating

We are investigating an issue impacting Mindbody App and Mindbody Consumer Web. Mindbody Consumers are intermittently seeing incorrect pricing on the initial book now page when attempting to book appointments and classes within Mindbody Consumer Web and Mindbody App. Thank you for your patience while we work to restore services. Our next update will be at 6:00PM PDT.

Fri, May 5, 2023, 12:28 AM(27 minutes earlier)