All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for Mindbody, Booker, and FitMetrix studios, online services, and mobile apps. If Mindbody, Booker, or Fitmetrix is experiencing performance issues in any of these areas, it will be noted here.


To get real-time answers to frequently asked questions about your Mindbody, Booker, or FitMetrix software, you can search our extensive Knowledge Base, or to report a problem, please visit our Contact Support Form. There you can also find contact information for Mindbody’s worldwide technical support team.

Mindbody and FitMetrix support hours:

Americas - 5:00AM to 5:00PM Pacific Time
Europe, Middle East, and Africa - 7:00AM - 7:00PM UTC
Asia Pacific - 7:00AM - 7:00PM Australian Time

Booker support hours:

Monday - Friday 6:00AM - 6:00PM Pacific Time
Saturday - Sunday 7:00AM - 4:00PM Pacific Time

If all systems are listed as operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

Mindbody Operational
Mindbody Web Software - Asia Pacific Operational
Mindbody Web Software - Europe, Middle East, and Africa Operational
Mindbody Web Software - North, Central, and South America Operational
Mindbody API Operational
Mindbody Payment Processing Operational
Mindbody Business App Operational
Mindbody App Operational
Mindbody Branded App Operational
Mindbody Class Check-In App Operational
Mindbody Webhooks Operational
Mindbody Branded Web Operational
Mindbody Consumer Web ? Operational
Mindbody Enterprise Solutions Operational
Mindbody Website Operational
Mindbody Video - Virtual Wellness Platform Operational
Booker Operational
Booker Web Software Operational
Booker API Operational
Booker Mobile App Operational
Booker Branded App Operational
Booker Payment Processing Operational
Booker Online Booking Operational
Booker Reservationist Booking Operational
FitMetrix Operational
FitMetrix Web Software Operational
FitMetrix API Operational
FitMetrix Branded Mobile App Operational
FitMetrix Admin Portal Operational
FitMetrix Trainer Portal Operational
FitMetrix In-Studio Solutions Operational
FitMetrix Webhooks Operational
Insights Operational
Marketing Suite ? Operational
Messenger[ai] ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 29, 2024

No incidents reported today.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024
Completed - The scheduled maintenance has been completed.
Feb 26, 02:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 21:30 PST
Scheduled - We’ve scheduled Booker maintenance on Sunday, February 25th, 2024, from 09:30 PM to Monday, February 26th, 2024, 02:30 AM Pacific Standard Time. There may be interruptions to all Booker services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.

Feb 16, 12:46 PST
Feb 25, 2024
Resolved - Our engineering teams have successfully implemented a fix and the Mindbody Web Software has been restored. Thank you for your patience while we worked to restore services.
Feb 25, 09:39 PST
Investigating - We are investigating an issue impacting the Mindbody Web Software. Some Mindbody customers are experiencing intermittent errors while navigating through the Mindbody Web Software. Thank you for your patience while we work to restore services. Our next update will be at 10:00AM PST.
Feb 25, 09:20 PST
Completed - The scheduled maintenance has been completed.
Feb 25, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 21:00 PST
Scheduled - We’ve scheduled maintenance on Saturday, February 24th, 2024, from 09:00 PM to Sunday, February 25th, 2024, 01:00 AM Pacific Standard Time. There may be interruptions to all Mindbody services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.

Feb 16, 12:44 PST
Feb 24, 2024
Completed - The scheduled maintenance has been completed.
Feb 24, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 22:00 PST
Scheduled - This week, we’ll be conducting planned maintenance for Mindbody customers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.

Feb 16, 12:36 PST
Feb 23, 2024
Completed - The scheduled maintenance has been completed.
Feb 23, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 15:00 PST
Scheduled - This week, we’ll be conducting planned maintenance for Mindbody customers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.

Feb 16, 12:40 PST
Completed - The scheduled maintenance has been completed.
Feb 23, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 08:00 PST
Scheduled - This week, we’ll be conducting planned maintenance for Mindbody customers in your region on Friday or Saturday, depending on your time zone. This work is scheduled to happen during the least impactful time in your day—late at night or early in the morning. During this time, you may experience several short service interruptions.

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.

Feb 16, 12:42 PST
Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.