All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for MINDBODY’s client sites, online services, and mobile apps. If MINDBODY is experiencing performance issues in any of these areas, it will be noted here.


To get real-time answers to frequently asked questions about your MINDBODY software, to search our extensive knowledge base, or to report a problem, please visit our Support Center. There you can also find contact information for MINDBODY’s 24x7x365 worldwide technical support team.


All systems operational, yet you’re still having trouble? Visit our Troubleshooting Guide.


You can find the status of FitMetrix products and services on the FitMetrix Status Page.

MINDBODY web software Operational
API Operational
MINDBODY Business App Operational
MINDBODY App Operational
MINDBODY corporate site Operational
Branded Web Operational
Branded App Operational
Class Check-In App Operational
Payment Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 21, 2019
Update - The Scheduled Maintenance has completed
Jul 21, 01:01 PDT
Completed - The scheduled maintenance has been completed.
Jul 21, 01:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 21:01 PDT
Scheduled - We’ve scheduled some maintenance on Saturday, 07/20/19 from 09:00 PM to 01:00 AM Pacific Daylight Time. There may be interruptions to all MINDBODY services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Jul 16, 15:34 PDT
Jul 19, 2019

No incidents reported.

Jul 18, 2019
Resolved - This incident has been resolved.
Jul 18, 12:29 PDT
Investigating - Some MINDBODY customers have reported issues with a some function/features within their branded web site. The incident response team is aware of the issue and we are currently working towards identifying a solution. We apologize for the inconvenience that this is causing and we hope to return to full functionality soon.
Jul 18, 12:10 PDT
Jul 17, 2019

No incidents reported.

Jul 16, 2019
Resolved - This incident has been resolved. We can confirm the site www.mindbodyonline.com is now restored.
Thank you
Jul 16, 18:58 PDT
Update - We are continuing to investigate the several sites in www.mindbodyonline.com that are returning 502 errors.
Please note that clients.mindbodyonline.com sites are not affected. We thank you for your patience.
Jul 16, 18:50 PDT
Investigating - The MINDBODY incident response team is investigating reports of several www.mindbodyonline.com/ sites throwing 502 errors. We are actively working to identify the issue.
Jul 16, 18:13 PDT
Jul 15, 2019

No incidents reported.

Jul 14, 2019
Resolved - The incident has been resolved, systems are restored to full functionality.
Jul 14, 08:14 PDT
Monitoring - We have identified the issue and are currently monitoring the resolution.
Jul 14, 03:17 PDT
Update - MINDBODY Customers may be experiencing longer than normal page load times for https://clients.mindbodyonline.com/ sites. We are aware and are actively working to resolve this.
Jul 14, 02:05 PDT
Investigating - MINDBODY Customers may be experiencing longer than normal page load times for https://clients.mindbodyonline.com/ sites. We are aware of the incident and are actively working to resolve this. Please contact MINDBODY Support at 877.755.4279 with any questions.
Jul 14, 01:38 PDT
Completed - The scheduled maintenance has been completed.
Jul 14, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 20:30 PDT
Scheduled - We’ve scheduled some maintenance on Saturday, 07/13/19 from 08:30 PM to 01:30 AM Pacific Daylight Time. There may be interruptions to all MINDBODY services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Jul 9, 13:50 PDT
Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019
Resolved - "The incident has been resolved. PDF Documents are now able to be generated with no trouble. We thank you for your time and patience."
Jul 8, 19:08 PDT
Identified - The MINDBODY incident response team has identified the issue and are currently in the process of implementing the solution. We apologize for the inconvenience that this has caused and are hoping to have this resolved soon.
Jul 8, 13:02 PDT
Investigating - MINDBODY subscribers are currently experiencing issues when trying to generate PDF Documents. Our incident response team is aware of the issue and are diligently working to identify a solution. We apologize for the inconvenience that this has caused and are hoping to return to full functionality as soon as possible.
Jul 8, 12:37 PDT
Jul 7, 2019

No incidents reported.