MINDBODY Status

All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for MINDBODY’s client sites, online services, and mobile apps. If MINDBODY is experiencing performance issues in any of these areas, it will be noted here.

To get real-time answers to frequently asked questions about your MINDBODY software, to search our extensive knowledge base, or to report a problem, please visit our Support Center. There you can also find contact information for MINDBODY’s 24x7x365 worldwide technical support team.

All systems operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

You can find the status of FitMetrix products and services on the FitMetrix Status Page.

MINDBODY web software Operational

API Operational

MINDBODY Business App Operational

MINDBODY App Operational

MINDBODY corporate site Operational

Branded Web Operational

Branded App Operational

Class Check-In App Operational

Payment Processing Operational

Webhooks Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 5, 2020

No incidents reported today.

Jan 4, 2020

No incidents reported.

Jan 3, 2020

Payment Processor - Ezidebit - Real Time Transaction delays

Resolved - Ezidebit has resolved their incident and services have restored to full functionality.
Jan 3, 21:55 PST

Update - Customers using Ezidebit in Asia Pacific region may experience delays or errors with real time transactions. Ezidebit has acknowledged and identified an issue with real time payments processing and is currently working on a resolution.
Jan 3, 20:27 PST

Identified - Customers using Ezidebit in Asia Pacific region may experience delays or errors with real time transactions. Ezidebit is aware and we are currently awaiting a response for additional information.
Jan 3, 19:38 PST

Investigating - Customers using Ezidebit in Asia Pacific region may experience delays or errors with real time transactions. Ezidebit is aware and we are currently awaiting a response for additional information.
Jan 3, 19:33 PST

Jan 2, 2020

No incidents reported.

Jan 1, 2020

No incidents reported.

Dec 31, 2019

No incidents reported.

Dec 30, 2019

No incidents reported.

Dec 29, 2019

No incidents reported.

Dec 28, 2019

Planned Maintenance

Completed - The scheduled maintenance has been completed.
Dec 28, 22:02 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 28, 21:00 PST

Scheduled - We’ve scheduled some maintenance on Saturday, December 28th from 09:00 PM to 11:00 PM Pacific Standard Time. There may be interruptions to all MINDBODY services while we work to keep things smooth, safe, and quick—thanks for bearing with us!

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Dec 12, 17:19 PST

Dec 27, 2019

No incidents reported.

Dec 26, 2019

No incidents reported.

Dec 25, 2019

No incidents reported.

Dec 24, 2019

No incidents reported.

Dec 23, 2019

No incidents reported.

Dec 22, 2019

No incidents reported.