All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for MINDBODY’s client sites, online services, and mobile apps. If MINDBODY is experiencing performance issues in any of these areas, it will be noted here.


To get real-time answers to frequently asked questions about your MINDBODY software, to search our extensive knowledge base, or to report a problem, please visit our Support Center. There you can also find contact information for MINDBODY’s 24x7x365 worldwide technical support team.


All systems operational, yet you’re still having trouble? Visit our Troubleshooting Guide.


You can find the status of FitMetrix products and services on the FitMetrix Status Page.

MINDBODY web software Operational
API Operational
MINDBODY Business App Operational
MINDBODY App Operational
MINDBODY corporate site Operational
Branded Web Operational
Branded App Operational
Class Check-In App Operational
Payment Processing Operational
Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Maintenance Sep 21, 21:00 - Sep 22, 01:00 PDT
This week, we’ll be conducting planned maintenance for MINDBODY subscribers starting 9 PM PDT on Saturday September 21st, concluding at 1 AM PDT on Sunday, September 22nd. There may be interruptions to all MINDBODY services during this time. Some clients in North, Central or South America will be unable to access their MINDBODY services between 9 PM and 11 PM PDT. Thank you for your patience while we work to keep things smooth, safe, and quick.

If you experience site performance problems outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Posted on Sep 18, 16:19 PDT
Past Incidents
Sep 18, 2019

No incidents reported today.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019
Planned Maintenance
Completed - The scheduled maintenance has been completed.
Sep 15, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 21:00 PDT
Scheduled - This week, we’ll be conducting planned maintenance on Saturday, September 14th, starting at 9 PM PDT through Sunday, September 15th at 1 AM PDT. Our Engineering teams will be updating a critical piece of our infrastructure during this time to allow our services to scale, perform and be secure.
Expected Impact:
MINDBODY products will be unavailable starting at 9 PM until 11 PM PDT. While we try to minimize downtime, clients should prepare that our products will be unavailable for 2 hours. We appreciate your patience while we work to keep things smooth, safe and quick.

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Sep 11, 15:59 PDT
Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019
Planned Maintenance
Completed - The scheduled maintenance has been completed.
Sep 8, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 22:00 PDT
Scheduled - This week, we’ll be conducting planned maintenance for MINDBODY subscribers starting Saturday, September 7th, depending on your time zone. During this time, clients may experience periods where access to MINDBODY Services are not available while we work to keep things smooth, safe and quick- thanks for bearing with us!

Region- Global
Date – Saturday, September 7th through Sunday, September 8th
Time – 10 PM to 3 AM PST

If your site’s running slowly outside of this maintenance window, please feel free to contact us or check out our troubleshooting guide.
Sep 4, 15:02 PDT
Sep 7, 2019
Planned Regional Maintenance – Europe, Middle East and Africa
Completed - The scheduled maintenance has been completed.
Sep 7, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 15:00 PDT
Scheduled - This week, we’ll be conducting planned maintenance for MINDBODY subscribers starting Saturday September 7the , depending on your time zone. This work is scheduled to occur during the least impact time in your day—late at night or early in the morning. During this time, clients may experience periods where access to MINDBODY Services are not available while we work to keep things smooth, safe and quick- thanks for bearing with us!

Region- EMEA
Date – Saturday, September 7th
Time – 3 PM to 6 PM PST

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Sep 4, 14:39 PDT
Planned Regional Maintenance – Asia Pacific
Completed - The scheduled maintenance has been completed.
Sep 7, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 08:00 PDT
Scheduled - This week, we’ll be conducting planned maintenance for MINDBODY subscribers starting Saturday September 7th, depending on your time zone. This work is scheduled to occur during the least impact time in your day—late at night or early in the morning. During this time, clients may experience periods where access to MINDBODY Services are not available while we work to keep things smooth, safe and quick- thanks for bearing with us!

Region - APAC
Date - Saturday, September 7th
Time – 8 AM to 11 AM PST

If you experience site performance problems outside of this maintenance window, please see our Site Performance Troubleshooting Guide. For contact info and additional support resources, please go to mindbodyonline.com/support.
Sep 4, 14:27 PDT
Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.

← Incident History Powered by Statuspage